I didn't like that I was accused of smoking in my room when I never did. I lived on the island for 23 years I know the laws n I respect them . I came back to visit my home and was treated wrongly. I wanted to extend my stay for 2 more days but was told I couldn't due to smoking in the room. Yet if they would check there cameras I went down stairs every time . Even when I was locked out at 3 am cuz there key cards didn't work right everyday my key card had problems there wasn't a day were it worked right.

Beds are comfortable. Staff has the Aloha spirit!!! Mahalo to the local staff. Breakfast for $5 was 😋 delicious!

Can't think of anything.

Great Right in Downtown close to Walmart 20 mins walk to Waikiki

Nothing much All good

Location convenient for our purpose of this visit. Grandson’s graduation.

No room service during three nights visit. Caught the housekeeper to ask for towels after second night. Saw trash in hallway on the second day.

Friendly staff, Koi pond, breakfast on-site, easy walk to restaurants, retail needs and beach. Secure elevator access.

Location down town easy access to shops and dining.

People at the front desk weren't to friendly hotel room had a musty smell and while booking was not told that it was 29 dollars a day for parking witch is crazy cause you have to park down the street from the hotel.

everything

None

Ease of onsite parking during the day and offsite parking at night.

I had an upgrade to a room on the 12th floor.Since I am 6 ft. tall,I found the beds,vanity sink and toilet too low.Reminds me of the toilets in an elementary school bathroom.

location was good

shower was terrible

Breakfast, ice machine, room cleanness

Paid parking at $29 per day

loved the koi fish pond and the breakfast even though we had to pay $5 per person per coupon. the rooms were okay outdated but the beds were comfy and the air conditioner was great. me and my family stayed it was a great price would definitely stay again

it was just outdated nothing else I didn’t like about to hotel

staff friendly, beautiful koi fishes, the location to ala Moana center just a few mins away & Don quijote as well.

we booked 3 different times while we were there; ended up in 3 different rooms first was great. 2nd room the person next door to us was so loud. we had that opening door that the two rooms could open if we needed to for another family. ice box wasn’t cool not cold at all. 3rd room the beddings smelt stink like it wasn’t changed, the bed had indentation of a body bed was super hard.

Friendly and helpful staff

Room given appeared older compared to one's I have stayed at previously

The hotel has a good location and transportation.

location

not clean

Cockroaches in the bathroom