all is perfect

Good breakfast

The hotel is OLD. The room had a weird stale stench. Outlets in the bathroom didnt work. At night its loud. You can hear the people's conversations outside and the rooms next to you. Parking is an extra charge.

The free breakfast exceeded my expectations. I thought it would just be a continental style buffet however; on offer were scrambled eggs, hot porridge and a variety of breads including bagels with cream cheese. Good coffee as w The location was excellent with the village of Milbrae offering shops, cafes and restaurants within very close walking distance. Trader Joe's nearby. My room was clean and a good size.

Close proximity to eateries, clean and comfortable. Staff is very helpful

No disposable sleepers for guest to use. No free airport shuttle service.

Location,restaurants. Millbrae is nice

Breakfast, old rooms

Good breakfast, supposed to be continental breakfast, exceed our expectations.

Nothing

very friendly staffs from the check in to the checkout and everything’s in between. restaurants are next to hotel with variety choices of food types. shuttle are available to airport only $6 one way.

none

Convenient to the airport

nothing

The location was perfect. We needed something close to the airport. The breakfast was good and we arrived a little early, so it was nice to be able to get into our room without having to wait. There were several wonderful restaurants right across the street, which was a bonus! The staff was super friendly and helpful at the front desk also!

The shuttle hours were so limited, it didn't really help us much. Out of four trips to/from the airport we could only use the shuttle one time.

The staff were exceptional.

The shuttle is not free to and from airport. The mattress was like a hammock.

location very close to San Fransisco airport about 7 mile

quite old propeerty

Staff was friendly. Rooms were comfortable. The paid wifi worked well. Room was on the 1st floor and easily accessible. Did have a shower for the elderly ‘ people with disabilities. Thought the shower worked well, the water did flood onto the bathroom tiles. Had to take a towel to prevent it from going onto the room carpet. Overall experience was great.

There was a big storm that night. 1st floor was flooded, and the carpets were soaked. Staff did a great job In sandbagging the area to prevent anymore water from coming in. Thank goodness the water did “not” go into the room.

This property is very conveniently located near SFO Airport and walking distance to BART/Caltrain station. There’s a good selection of restaurants walking distance as well. Our family also enjoyed the included breakfast. The staff here are incredibly friendly and helpful from the breakfast staff, room cleaning, to the front desk.

Rooms need updating. They curtains looked old and the sofa pull out mattress was in terrible shape.

hotel should offer free shuttle to and from the airport.

Could have been better

How they charge so much ridiculous