Rien, nous sommes arrivés et l’hôtel n’a soi disant pas trouvé notre réservation, qui était payé déjà depuis 2 mois. Nous avons passé plus d’1h dans le hall à appelé le service client qui n’a pas trouvé de solution. Nous attendons maintenant d’être remboursé. Fuyez cet hôtel ils ont donné notre réservation à quelqu’un d’autre voilà tout, ils nous ont écrit 2 jours avant pour re confirmer notre arrivée, c’est de la mauvaise foi. Vraiment À FUIR, la dame au comptoir est INUTILE et nous n’avons pas pu parler au manager qui soi disant doit nous rembourser!!! C’est la 1ere fois que ça m’arrive, nous fuyons mtn les hôtels HILTON.

Tout

My sister and my mother had breakfast and they loved it. I had some waffles and a sandwich which was in my opinion the best breakfast sandwich I have had. The room was clean and so was the other areas of the facility including the pool and the parking lot.

The only thing I did not like was some guest down the hall where smoking some bud which is ok because I do too just not on private property and with children in the room. No harm done at all.

They had a bad blood on the first floor they moved us three rooms in less than 24 hours when they moved into the second floor they did not have cars to do to the homeless people stealing their car they overcharged as close to $4,000 and they've been sending that to different departments and refusing to refund our money higher an attorney in Indiana process hopefully not a lawsuit

The part that they overcharged us after we checked out 3 days later they put a hold on my husband's card or post 1,900 and they refuse to refund their money

N/A

My room was dirty shower bathtub and bedsheet were all dirty

The staff were very friendly and it was a good location for Monrovia.

Location

Property worn down

Nice stuff. Good breakfasts

it was a good location and it was clean.

My room was on the 3rd floor. I dealt with noisy people above me for hours every night and in the morning . There was a lot of banging noise and every morning someone would start their car up really loud. Also the shower head in my room dripped constantly no matter which way I turned it. Should of complained but I didn’t want to cause a scene But if I decide to stay there again I definitely will. If they would of asked me when I checked out how my stay was then I would of told the management then. Not really a bad place to stay. Just for the few things I experienced.