The mattress wasn’t as comfortable as I would’ve liked. It was like it had a heavy person in it. It was like it had been used a lot

was quiet and lots of amenities to make you feel comfortable.

The Staff was very Friendly & Accomodating. We love that they had a Hot Tub & a Pool! We love that they had Free Breakfast & WIFI! We enjoyed the Free Cookies too! We appreciate that they even let us checkout at Noon instead of 11am!!! The Bed didn't make my back hurt!!

It would be nice if they had Fruit Loops Cereal for Breakfast. None of the juices from the juice machine tasted good.

Took grandkids swimming. There were no towels in the swimming area. There was a sign on the wall if you need assistance you can use this phone. I told my granddaughter to pick up the phone and tell them that we needed some swimming towels. The front desk lady was walking by and she told her to quit playing with the phone. Not even saying anything to me I had to let her know that I told her to pick up the phone and let her know there was no swimming towels. We were the only three people in there. I told her she’s not gonna just pick up the phone and play with it. She’s 10 years old. She went on to say that a lot of kids play with the phone. I told her not all kids are the same and I am the adult here with her watching her.

The breakfast options were nice.

The toilet did not flush properly. Water was at the ankles when a shower was taken due to poor plumbing. I reported the room# and problems to the front desk. I called the front desk (Donovan) to request a plunger in order to unstop the toiet. It never arrived. Donovan reported he forgot the room number. I was informed a maintenance worker was not available. Donovan was pleasant; however, he did not appear concerned about the poorly functioning plumbing.

no house keeping need to ask to clean the room

Comfortable bed; friendly staff; cookies and water:) clean rooms

Sink was broken; tub broken, toilet clogged way too easily. My husband is a plumber so he fixed all of these things, but usually don’t have bad rooms at Hampton. Also had a musty smell to room, not a clean smell like I am used to with a Hampton room. Also, very few breakfast options compared to other hotels. We are out.

Location

Noisy transport trucks running close to building.