The breakfast was fantastic. The room was close to the airport. Our beds were comfortable.

nothing

Quality construction of whole facility. Large size of the room. Breakfast food was spectacular.

Nothing!

Location and the breakfast

Beds, water pressure, no hot water, no tv guide for n what channels were available, and very hot at night (even when A/C was on the lowest

The staff was exceptional, day and night! We liked the availability of breakfast, and the hospitality of the hotel offering complimetary cookies and flavored water for guests (although we didn't personally have opportunity to taste-test, so cannot comment on quality or value). We loved the overall esthetic of the property and its noticeable updates, and the room and bed/bedding were extremely comfortable and functional for travelers.

Property could use some serious attention. Mold visible in shower around soap tray and little "shelf"; all except one or two of our towels plus bath mat were threadbare in areas and, although they clearly had been freshly laundered, appeared soiled or dingy; the outdoor area around pool and the adjacent patio were borderline hazardous--massive visible rust on many outdoor chairs right on the seat area, all outdoor cushioned seating was dirty/moldy, mismatched tables that didn't look like they were cleaned the entire time we were there (3 days/2 nights), an umbrella patio table that was cracked in many spots and also slimy/sticky/dirty with food and other "organic" matter from birds and animals (remained so the entire time we were there), pool looked potentially enticing, but noticing those kinds of oversights, we shied away from swimming (lack of attention elsewhere made us wonder about how well pool is being maintained). Also, this is more of a personal gripe, and not limited to this brand or location, but not everyone eats breakfast before 10. It was nice that we could still get some coffee, but wish there were options for those that don't fit the 9 to 5 mold. Knowing this about ourselves, we opted for a room that touted a mini-bar and a special Keurig coffee maker featuring teas, coffees and hot chocolate--we got neither of those things, but were offered a $10 voucher (which gained us one bottled soda and two bottled waters), and it appears that, after our inquiry about the missing mini-bar and Keurig, we were charged the non-premium room fee instead of the premium, so that was appreciated.

Die Unterkunft ist modern eingerichtet. Grosse Zimmer. Parkplätze sind kostenlos vorhanden.

Location to the Van Wezel theater.

Proximity to the airport!

All good!

Breakfast was not appealing. Equipment looked old. Food choices minimal.

Food choices, cleanliness.

Excelente, impecable, cómodo en todas sus instalaciones

My husband and I loved this hotel. The location being close to the airport was perfect. We loved the housekeeping staff they were in our room everyday cleaning and the beds were very comfortable. The front service desk Ariella (not sure of spelling) and Drew were the most friendliest with people. They made us feel welcomed to the area. Even the maintenance person was friendly and very nice to us each morning we came down from our room. The breakfast was fabulous we loved everything they had on their including the fresh fruit. The outside pool was very enjoyable very nice size and warm due to the warmer temps. We will definitely be back at this hotel in the future. Also the welcome of water bottles when we came in was much appreciated. Thank you to Hampton Inn & Suites for putting your customers first :)

Everything was great.

Drew the main man! He is a treasure and should be rewarded for his excellence!!!

Proximity to airport and baseball stadium

Waffle station. Fruit options - gym access.

Coffee was never hot. Accommodations were very basic. TV cable box and controls did not work properly and constantly had to reboot the box to get it to connect. Shuttle service was very hit or miss. Waited 20 minutes to be picked up and not told that he could not stop at arrivals and that we had to walk around the building to be picked up.

Bag breakfast was good for eating at airport. I appreciated the shuttle to the airport.

Called the Hampton Inn prior to check in to get information about the shuttle and the breakfast. I was given misinformation each time by people who do not speak fluent English. These folks should not be the first line of communication.

all was excellent

nothing could of been better

Hotel is very clean,and provide good breakfast.

Front desk attendant charge on my card i have on file,amd i told her to not used.

The desk agents , my room was fabulous and quiet

Nothing

Clear

Very good

Location

The air-conditioning in the room was not working 100%

Front desk staff. Raquel (sp?) Was exceptional! Very professional and helpful.

Minor - the bed and bedding seemed well-worn.

Breakfast was delicious. Location was perfect. Drew at the front desk was very professional and helpful.

It was a great stay.

Don’t like your booking system caused asked for a ground Fl room n they don’t honor your reservation about that

booking.com

nothing

The property was clean, the rooms were neat and not outdated. The staff was friendly.

The air conditioner was very loud, it sounded like a plane taking off every time it kicked on, which is ironic because the airport next door wasn’t as noisy.