We checked into our room and it had dirty socks and kelnexs. You could tell right away the room wasn't cleaned. The staff didn't understand there was an issue. They said they had no more rooms and that they could not refund me I have to get my money back from booking.com

The room was disgusting and the staff sucks.

Nothing.

It was dirty. Shelf in the closet was broke. Shelf in the bathroom was half hanging down. Towel had a dried blood spot. Fridge didn't work and it smelled. I never stayed there but was charged $75. The manager never called me and is hard to reach. Employee acted like the room was top notch. Charged me $150 for my cat but I was told $75. I had to leave. It was making me sick.

Location

First room that I was given was nasty. It smelled really musty, the bathroom was disgusting, and did not fit the description of the room I reserved. I reserved a 2 queen bed suite with a queen size sofa bed. The first room only had a dirty chair in it. I was given another room after complaining to the front desk clerk. Upon entering the second room, I could smell that it had just been sprayed with disinfectant and air freshener, however it was clean. I will not be staying with them again.

The location of the hotel was great. There are many food and shopping options.

The hotel messed up our booking and was really rude about fixing it, initially. I can say that the assistant manager was more kind about the situation on the last time we spoke about the booking mess-up. I was also promised a queen bed and was given a full-sized bed. The kitchen was dusty, dirty, and food was on the ground in the kitchen and living area. The shower curtain liner was also covered in mold. The hallway on the 2nd floor had a terrible odor. Also, wasps and bees kept coming into our room, somehow, through the closed window. This was a horrible experience.

Close to amenities, nice space to walk dog, well lite parking area.

The room was clean with all the cooking utensils that you’d need .

The pool was closed

Not good to stay

Dirty

The suite: I did like the fact the staff listened to my concerns and compensated me with half off my second night. That was fair.

There were so many things missing in the kitchenette and the oven door still did not completely seal after having been in the same room 2 years before. Alot of things weren't the same condition unfortunately