The hospitality of the staff; breskfast, local area was beautiful& they accommodated my request I needed room wise

Refrigerator wasn’t cold

The breakfast was very nice. Great selection.

Very friendly staff!!! As soon as I walked in, I was greeted by a very cheerful clerk. At breakfast the next morning, two different breakfast attendants were so friendly. Both offered to carry my plate or help me get what I need. They saw I was using a cane. I really appreciated the offer. They genuinely wanted to help. This will be our go to hotel when passing thru town.

Our room was a little crowded with our luggage. We didn't have much space for it. I put mine on the luggage rack in the closet, but the door wouldn't close, so I had to take it out & fold the rack back up.

It was a nice hotel. Breakfast was exceptionally good. It was near a nice family restaurant, Logan Roadhouse.

The heating/air conditioning unit was noisy.

Rooms were neat and clean. Service at the front counter is amazing.

I can't write one bad thing about this place. Met our needs plus some. Had a booking problem and the lady at front desk made it right.

Breakfast

Pillows

Proximity to highway and sightseeing area, just few minutes to Ruby Falls and City Rock

Bathrooms may need some upgrade.

Breakfast was fine but they ran out early. You had to get up early to get anything

We never got conditioner after asking several times. Rooms aren't cleaned except when you leave. We had to share a washcloth and beg for a clean towel. We also begged for conditioner and never got any. We tried asking housekeeping in the hall and the manager snapped at us not to speak to them because they don't speak English (they don't speak any English at all). He said to go to desk which we did several times and never got any. Rooms were very hot at night because they control the temperature even though the thermostat is on wall. It doesn't work. Sheets had stains and didn't appear to be clean. We stayed there 5 years ago and it was wonderful but not anymore. We were told after we were checking out that they would adjust our bill for inconvenience and they never did so they lie too. Would NEVER stay there again. We would sleep in car first. Horrible all the way around.

Excellent location near the interstate and very clean. The breakfast was also very good.

Only shears on the windows with no way to block lights from the parking lot and Hampton Inn. No early check in available.

Clean and comfortable!!

People we very friendly. Breakfast was great. Lots of options. We liked the area beyond the pool where you could site outside and enjoy the view. Got a great recommendation for dinner from Bailey who checked us in.

2nd time there. Awesomeness staff and awesome facility

Really great hotel! Super clean. Staff was accommodating. Breakfast was great! Uber drivers available and affordable. Tourist attractions real close by. Will be coming back!

Front desk staff were very helpful and cheerful. Pool area was nice and breakfast was great! Lots of options. Restaurant across the street.

Loud AC would kick off and on all night, woke us up several times. Recommend bringing a noise maker fan to dull the Air Conditioner noise issue.

Loved the room..

We didn't like that we were on the second floor.. And we were behind the pavilion of the entrance of the building.. So we could not enjoy the view of the mountain.

Very clean… good breakfast

Pool not heated …pool area not good for kids… room pool is in echoes… very loud

Didn’t eat breakfast but the room was nice & real friendly staff- great location

Nothing I didn’t like

?

Not clean. Furniture and carpet soiled

All one could ask for in a roadside hotel. Clean, nice indoor heated pool with customer friendly hours, 8 a.m. to 10 p.m. We were traveling with our six year old granddaughter so this was a big plus. The complimentary breakfast was way above average. Great shower with soap and shampoo dispensers. The young man who checked us in was joyfully pleasant. We didn’t use it, but the hotel has a wonderfully comfortable outdoor seating area looking down from the hill on the night-time lights. Walmart is right across the street, and if complimentary breakfasts leaves one hungry there is a Waffle House nearby.

I was totally satisfied.

Cleanliness of hotel Staff was very accommodating Breakfast was a plus

Everything

Nothing

Location

Small rooms.

Breakfast was good Location was great Staff was awesome We will be back

Pull out sofa mattress could be thicker.

Beautiful area. Near Walmart. The beds were EXCEPTIONAL! Some of the best comfortable hotel beds we have stayed at.

2 queen bed room was on the smaller side.

The staff was friendly. Check in was super fast and easy. The room was clean and stocked.

Would have been nice to have a bigger pool and jacuzzi.

Beautiful

Nothing