Nothing

Nothing

Nothing

The carpets and walls in the hallways, stairway and room were filthy. When I got into the room there were wires and cords hanging exposed. This was supposed to be a non-smoking room and I booked the reservation disclosing that I had a two and three year old. I was given a room in a smoking section and the smell of smoke even in the room was suffocating to myself. I'm so glad I checked out the room before bringing my husband and kids in. The hotel said they cancelled my reservation but refused to give me anything in writing to confirm the same and directed me to submit the request for a refund to Booking.com. I have done so and have been told that Bookong.com is working with the hotel to do so. I am still waiting for Booking. com and the hotel to finish my refund. I am still confident that it was a better choice to go back home where we had no power from a huge storm earlier that evening than to pay >$100 to stay in this place. We wound up being without power from Friday until Monday and it was terrible, but at least we weren't sleeping somewhere so questionable. Who knows what it would feel like to get into one of the beds in the room. 🫠😳

location to event

no elevator room not very clean room not ready when promised

The young man, Aashay, working the front desk was pleasant and helpful. The room was clean and comfortable. No coffee in the room but available in the breakfast room

It was a little hard for me to find., tucked back off the main road but not too bad

Lots of shady people in the parking lot.

Location

The first room I we given wasn't cleaned and the bed not made.

Staff were somewhat nice

TV didn't work light fixture was broke tub wouldn't work

The location

I had roaches in my room, the cable didn’t work and the heat/air unit made annoying noises and I believe there was black mold inside of it