Big room, nice pool & hot tub, spa tub in bedroom. Breakfast good each day.

Needs updating in room. Had room for a stove or something more than small microwave

Heating unit smelled extremely bad. Door lock would not engage.

Clean and comfortable.

Everything was nice, more vending machine would be nice

clean, friendly, great breakfast!

everything

The bed and whirlpool

The 10 dollar charge

location was perfect

there was a big pile of dirt and trash in the doorway of our room . someone forgot to clean it up .

The jacuzzi in our room was amazing!!! We loved it!

Breakfast buffet didn't offer bacon until Monday which was our last day there, also had to wait Monday morning for the breakfast stuff to be refilled for at least 15 to 20 minutes and there was only 2 other people there besides us.

The room was clean and very comfortable and I never heard any noise from adjoining rooms. The breakfast was very good and had a nice variety of items to choose from. It is within walking distance to one of KC's best BBQ joints.

The only thing I could call them out on was the trash receptacle outside the front doors. It was completely overflowing with trash.

everything

Room was huge and nice spa bath

Staff was unfriendly, rude, untrained, and completely ruined our whole day of our trip, 2 1/2 hrs waiting to get charges removed from my credit card which was the hotels mistake it was charged AND they let me pay them cash at check out time knowing it was already charged. The lady who checked me in said paying cash was fine when I told her that I brought cash for hotel. She said there'd be a $10 charge that would come off in 5 days I said ok.The other staff didnt know how to give me my money back so I waited on a manage for 1.5 hrs mean while my bank was so very very kind to assist me in removing the pending charges on my account and didn't understand why the hotel was unable to. The staff made it seem it was our fault and did nothing to help or offer any free rooms or discounts for future stay. One of the staff told my daughter she didn't realize our financial situation, degrading us about our personal stability. Sierra Judith and Rebekah need trained on customer service and how to deal with charges on credit cards