The location

The ac, poor quality, broken, broken that hardly work, the tv, really nice tv, just didn’t work, poor quality tv service, nice receptionist explaining how to make it work

Nothing

I am writing to express my deep disappointment with my recent stay at your hotel. The experience was, to put it mildly, absolutely atrocious and falls far below the standards one would expect from any accommodation, let alone your reputed establishment. We booked a room at your hotel for two days but, to our shock and dismay, we found ourselves unable to stay in the room for even a few hours. The moment we checked in and entered the room, it was clear that the place was simply uninhabitable. The room was terribly dirty, and there was an unbearable stench that filled the air. To our horror, we found what seemed to be vomit on the floor and the sight was absolutely sickening. To further compound our disgust, we found hair and numerous dirty stains on the bed linen. It was as if the room had not been cleaned for a very long time. Such a situation is not just highly unpleasant, it is also a serious breach of basic health and hygiene standards. To escape from this horrific experience, we had to immediately book another hotel at an additional cost to us. Given the dire conditions we encountered, we were not able to make use of the room we had booked and paid for. Therefore, I demand a full refund for our booking. I believe this is the least you can do under the circumstances, and I hope this issue will be resolved promptly.

Lots of room, quiet

No breakfast as advertised

Location, bed and tv

Dirty room, dead ants on the floor, in the shower and a couple of roaches. The motel gave away my reserved room. My booking included continental breakfast, there was stale bread for toast, cereal and milk was available. Manager was going to give me another room gave me a key to go look at it opened it up and it was dirty and not cleaned I declined. Stayed in the room they gave me initially because I had no choice I needed to be in Morgan Hill.

I liked the hottub bath

Breakfast was horrible. Housekeeping was questionable

Let me start off with the positive your place of business is nice and attractive the office staff is on point the manager is funny and pleasant just watch him he's tricky but in a good way and makes me laugh .... but he will surprise you with the money .. lol ...but the room cleaning needs improvement, clean the bathtub hot tub better and toilet understand that there are many types of bacteria that can be harmful if you value your guests and want the better bus. then the room should be cleaned up to code ask yourself would u eat off that or lay your newborn baby there .if you wouldn't then why would you accept the way of cleaning? once I reclean the bathroom Im ok and check my bed.. no bugs or anything just lacking TLC OF CLEANYNESS .. BUT THE room size is great the set up is present I enjoy staying there that's why I rather redo the bathroom cause I like it there

Big rooms

Could of been cleaner

My coffee make was dirty, had coffee filter from last person who used it. The fridge was dirty, still had food from last person who has room. The bed frame was broken. There was people yelling through out the night. Horrible experience. The front desk guy was rude.