Our toilet started running in the middle of the night and ended up spraying water out of the wall at 4:30am!! Rather than offer us a new room, we were offered to use the toilet-ONLY in another room. We ended up leaving for the next leg of our trip at 5:00am.

Very friendly staff very close to the hospital which was convenient room was clean and quiet I would recommend this hotel

Really would have liked a downstairs room but we got in late and none were available so we took an upstairs room

location, cleanliness, staff

nothing

The staff was so nice!

Location, except it was VERY Difficult to get to the parking lot/hotel. The short road into the hotel was not easy to find. Room was spacious yet disappointing. Room had only light cleaning. Expected better at a Best Western. Management gave us 2 bottles of water at check-in. Check-in went smoothly

Online ratings led me to believe the hotel was up to my expectations. So disappointing when it was not! Finding the hotel was difficult with Google Maps. Routed us behind the hotel into an Appartment. Mattress was uncomfortable. Next door shower is Very Loud. Carpet was dirty.

The front desk staff was very helpful. The towels and blankets were soft.

The walls are paper thin. I could hear the neighbors on both sides of me very clearly. One person was snoring, the other was yelling at his parter all night, both nights. After 2 in the morning, you could hear the bar crowd entering their rooms and hear their loud music playing. The beds were also very hard.

safe and well lighted

the beds

The room was very clean and smelled clean when entering. It was also very quiet. We stayed on a Saturday and the parking lot was pretty full but never heard any other guests. No noise from doors opening and closing and no noise from guests above us.

Our bathroom was pretty small, I didn't like how the door opened into the bathroom since it was already a crowded space.

it was within 15 minutes of the activities we were in town for

the room had a funky smell, not enough towels, no extra toilet paper, dried booger on the wall and last visitors stay trash still in room.

The bed was comfortable and the parking lot was well lit.

The room smelled extremely musty and the locks on the door weren't very secure. We had a ground floor outdoor access and there were other people's vehicles parked right outside our door so it made me quite nervous being 2 women traveling together but we didn't have any problems. The clerk that checked us in spoke poor English so it was somewhat difficult to communicate during check-in. For being a Best Western, it was very run down and outdated.

The location was good. Close to everything

NOISE! Partying all night with kids running above us. The person in the room next door was sick and we could hear it in our room!

missed breakfast

I asked for a wake-up call, but it did not happen.

Location was good for where we needed to be for the time there

Not the best breakfast selection. Mattresses need to be replaced. We were below a smoking room and came back to our room smelling of smoke and not from cigarettes