Every thing good

Had some neighbors who complained about our tv being to loud

Very clean and very convenient to everything. We had our golden doodle and the time was convenient to letting her out and there was a lot of green space! Very quiet.

The shower pressure was non existent.

The staff were super helpful, and the night desk man even gave my dog a treat.

There wasn't enough parking, but I understand the Days Inn parking lot next door allowed overflow because the two hotels are under the same management/ownership.

bed wasnt as comfortable as i'd hoped for, double bed room was small.

The room AC was extremely loud. The coolness was okay. Have never stayed in another hotel with the AC that loud.

The landscaping was beautiful. The flowers were colorful and in full bloom. The location is ideal to all the fun things to do in Williamsburg.

The staff was rude. There were people smoking weed right outside our window (we were on the first floor) and it was coming in through the ac. The hallway smelled like mold and feet. The room was very basic and the mattress was a little hard for my taste, but I understand that is a personal preference. Lastly, we went to breakfast, which at every other Hampton Inn is great, the options seemed limited. The lids were not shut on the entrees and there were kids eating at the serving areas and they were double dipping into the serving trays with used utensils. No thanks! We were highly disappointed with this hotel and the stay.

It’s clean and very comfortable

Good. More variety needed for a week stay.

No housekeeping at all in 5 days. Hot water takes 5-10 minutes to turn on.

Convenient to Historic Williamsburg.

The a/c was broke in the common spaces and hallways and it was miserably hot. Almost fainted walking down the hallway to our room. Kids ran wild from the pool and the elevator floor was constantly soaked. The bed was as hard as a rock. No fridge or microwave in room. Perhaps I overlooked this when booking, but for this price, it was expected. The shower pressure was almost a trickle. Also, I asked the front desk staff to borrow a pen to write a few postcards and apparently there was not one to be found in the entire place. Not a good impression and we will not be back. Probably would have been better off at the Days Inn next door.

The front desk clerk was very nice and cordial.

The price of the room was very high not to have amenities like a mini fridge or microwave. The room was a smoking room which was what my husband wanted but it smelled old and stale. As if they had not used any deodorizers in the room. We've stayed at other facilities less notarized than this and had better experiences.

cleanliness and location

the receptionist said that she couldn’t give me a receipt because I booked through a third party and I’m receiving a survey before I receive my receipt. this has never happened before when I booked through Booking.com. just a little alarming!

The stay was almost perfect. It was clean, spacious and close to everything we needed including our parents. My granddaughter loved the pool and the breakfast was amazing.

I didn’t particularly not like anything about the property. my only suggestion is to update the tvs. It felt a little small for the suite we had and the cable kept cutting in and out. We didn’t get to successfully watch a movie but we weren’t there for that so I still give it 5 stars and it will be our go to hotel when we visit Williamsburg!

clean and pet friendly

nothing

The room was very good Good service Veey tasty Breakfast

No microwave or refrigerator in room

Just ok! Nothing to write home about.

Getting dated and needs new furniture. Hotel is 12 years old and needs to be updated.

Great location to Colonial Williamsburg. Large rooms with comfortable beds.

Table arrangement in breakfast room