Fast check in

Location

The building was not as clean as I expected.

It could have been cleaner.

Breakfast was great, I wish they didn't use styrofoam cups (not good for the environment).

Couldn't get through to the front desk (constant) busy signal. I was trying to get the WiFi password, it wasn't anywhere in the room.

Our orginal room we booked was not ready- as the bed and the bathrooms had not been cleaned or made up for a new guest. We had a great reponse from the evening manager/staff fellow. He responded immediately and found another room for us on the same ground floor not far from our original room. It was fine- a ready to check in room. We just had to move our luggage down the hall to the new room.

Just the first room when we checked in was not ready- unmade bed, not a clean bathroom or trashes not empited. It appeared the housekeeping staff did not have the room ready, even though it appeard so for the manager who assigned us that room. He quickly found us another room. He mentioned the facility was having house keeping issues at times. It all worked out and we appreciated the quick reponse.

Good location friendly staff good breakfast

Overall it was good.

The cleanliness of the room could have been better.

The location was good

I got there after a very long drive I had requested a first-floor room due to having a metal rod in my ankle and no elevator the check in was nice and smooth I got to my room and it was filthy went back to the front desk and asked for a clean room I was told I would have to go to the second floor or I could take the stuff to clean the room and clean sheets for the bed I will be calling management