While checking in a young man was disrespectful, refused our visa card and then last minute changed his mind and accepted the card

Great

It was good

Value

Nothing

Very clean

Driving through a very crowded Texas Roadhouse parking lot to get to it. The road noise when in one of the road side rooms. Adjoining room ( not requested) and could hear the person whistling in the next room. And their alarm kept going off. We were there for 2 nights. The guy accidentally put us in for one night and our keys didn’t work the second day.

The breakfast was very good.

We requested a ground floor room because my daughter had been in the hospital for 3 months and very weak. Upon arrival we were told there was nothing available except on the third floor. There are no elevators so I had to carry luggage up three flights of stairs. The parking was awful.

clean and location.

high on a hill, guy at front desk didn't know what he was doing with my reservation. He was eating while he was waiting on me.

Location and room were clean. Breakfast was nice.

Fitness room was small. Parking area was tight.

Awesome...clean. nothing to complain about. Was working, would take my family and stay there for vacation.

Comfortable mattress. Good hot breakfast. Close to Biltmore Estate. Pleasant staff.

Exceptionally clean. Staff friendly and helpful. Full breakfast with hot and cold choices. Good location. Value excellent.

Not a thing and would recommend to others.

Extremely clean, location is close to the Biltmore and Texas Road House is next door. Price per night was excellent. We were fortunate to have a room in the back, which was very quite. I feel confident that you would hear road noise in a front room.

No elevator - we were ok with stairs, but it could be difficult for an elderly person or someone with lots of luggage.

room was clean, and folks who worked the front desk were very friendly and helpful.

The room was quite small--walking past one another just to get to the bathroom was problematic with the king bed. Additionally, only one luggage holder was provided--we had two pieces of luggage which made access difficult. The lobby and breakfast area were quite small. And the very steep parking and entrance were a surprise to us. Most important however, is that we were unable to check out early from our initial 3-night stay. The Biltmore Estates closed on Wednesday May 3 (high winds), and we wished to cancel our hotel stay for that night, but we could not get a credit for the third night of our stay (we couldn't even make the request online through booking.com ("An error has occurred")). It was quite disappointing not only to miss out on the Biltmore (not your fault), but for us to pay for a hotel night that we booked and then did not need, through no fault of our own.

great location for visiting Biltmore. Breakfast was good.

nothing

Bathrooms are very small

Everything

Nothing

We did not eat breakfast at the hotel

Nothing, everything was great!

Beds very comfortable. Location is very convenient to biltmore visitors.