Breakfast was ok and location

For 1 I booked a jacuzzi sweet online that was supposed to be in room and it wasn't the pool was even closed and the main Jacuzzi was closed never said that on the website

the bed was super comfortable and location of this hotel is excellent.

we didn’t have drawers in our room

It was cozy and quite and close to everything we needed..

The breakfast could use updated.. and we had to bring our dirty towels to the front desk before we could get more..

right off the highway and near a lot of amenities as well as the downtown area.

On Saturday Oct. 29th, around 9AM, the cleaning crew was incredibly loud. Standing outside the doors, in high voice, talking over each other. it went on for quite a while and really disturbed our sleep. They also didn’t knock on the doors (nor were we provided with “do not disturb” door signs), so when they opened the door and it slammed on the door latch it was very upsetting and scary for the two of us inside.

The staff is nice if you need something they will get it for you

The shower was not clean neither was the toilet there was hair all over the place that wasn't mine

Very clean. Large room. Friendly staff. Great location.

The staff were all very helpful and nice.

N/A

Bed bugs then getting told to leave after letting from desk know about bed bugs.

The air conditioner didn't work. I contacted staff twice. Didn't resolve problem. My beds weren't made up. Some bug bit me on my face while I was sleeping. Staff wasn't friendly.

nothing

everything

close to where I needed to be

the room was dirty

Room was wonderful.

Stayed here for a few days with my fiance. When I went to the desk on our last day to pay for an additional day....I was told that our floor smelled like smoke, and WE were asked to leave!! We are Not smokers, and when I asked what made them assume that the smell was coming from our room....I was told that the POLICE would be called if we did not leave immediately, and that they would be Keeping our $100 deposit!!!! I was Mortified. Is this a scam that this establishment uses to extort extra money from their guests?! Is it common practice for their hotels to treat guests this way?! We will Never, EVER stay at any of their hotels again. I wouldn't recommend that anyone else should, either.

front desk was nice

towels and sheets were all stained

Great staff

Dirty room, food sucked. Location seemed unsafe

friendly staff and very clean!

I can't complain about a thing.

Desk clerk was mopping and cleaning dining areas when I arrived. She immediately greeted and welcomed us. Her warm personality was such a welcome change in a apathetic world. The lady was professional and gracious. Loved the location right off I-44 and Classen. Classen is a straight shot and short drive downtown where we were attending a wedding.

east off the freeway

shabby, would like to have known they were under construction, lots of noise after a long day’s drive and wanted to rest. No breakfast blamed on COVID but lots of others were offering breakfast, the rate I paid is not justified for this place. the toilet ran all night, the fridge made excessive noise too.

The indoor pool and hot tub

nothing much around it