It’s convenient and safe

The hot water flask at the reception is often empty. Could be refilled more frequently. Staff is helpful to allow us to get hot water from dispenser at the kitchen

I enjoy the location as it is in a good location. It is close to Alderwood Mall. The breakfasts were good. The staff was very friendly.

The rooms are old. The laundry facilities were inoperable. In the past when we stayed there the facilities were great.

The manager was amazing

Loved the clean and comfortable room, the shower, helpful staff, fitness area, laundry, free plentiful parking, hearty breakfast, location near restaurants and shopping areas. I will return when I am in the area!

The door to the bathroom didn't close completely but was closed enough. The housekeeping manager reported it to maintenance. The bed was comfortable but would prefer a mattress with no pressure points. Would have liked egg white scramble offered as well as whole grain options, vegetables and Greek yogurt too for breakfast plus other fresh fruit choices beyond oranges.

I like everything! Close to restaurants and mall!! Quite, clean and super comfortable bed. And super nice staff aswell! 💜

Nothing

Breakfast serve with limited selection and if you’re start you breakfast at 9:30am, you won’t see much food left for you. The stuff at the cafeteria are not kind to the customers

Location and value

Nothing.

The rooms were very dirty. I was checked in late, was brought into a room that had an open bar of soap on the sink, toilet paper and blood in the toilet, a used tampon in the garbage, and hair on the bed. I then was brought into another room, which had a big blood stain on the carpet. The hotel manager stated that “she bets the stain was actually red hair dye” and refused to compensate me anything more of $10 for one night! This was blasphemous. Never staying in this place again and highly recommend everyone else to rebook for other hotels. Lastly, the rooms smelled horrible. absolutely horrible.