My daughter had a connecting flight to STL and due to late takeoff, she informed me while on the plane they were not going to land in time to make the connection. She was going to be delayed until the next flight available at 3:40pm the next day, I was in another state and needed to make sure she was safe for the evening. I called and booked this hotel location and spoke with the front desk staff (Elisha - not sure of spelling), but she was phenomenal! Even though my daughter is a young adult, I was nervous with her being stranded at 11pm at the airport. Elisha assured me they had a shuttle to pick her up and would get her into a room that evening. My daughter loved the complimentary breakfast and received a late check out with a shuttle ride back to the airport the next day.

N/a

The ac unit was very loud and we could not sleep

AC unit very noisy

Breakfast wasn’t ready the next morning until about 8:30- 9 a.m.

Location excellent. Very convenient to rental car agency (Enterprise)

No problems.

The sheets were probably the cleanest that I've seen. The guy who sat at the business desk was super friendly.

The guy at breakfast was obviously overwhelmed on Sunday. The dining area was packed. He was out of all of the breakfast and couldn't seem to get caught up. My family had to leave the hotel to buy breakfast. There was no bowls for the cereal.

the one chair in the room was so cracked, scuffed and shabby it looked like they had picked it up on the side of the road, completely out of place with the rest of the furnishings. The outlet beside the bed where you plug your phone in washing working. Breakfast food was mediocre.

It was good experience

Had no soap in the shower

They did not have my reservation, but after about 45 minutes of still not finding it, they allowed me to stay.

They didn't have my reservation even though I already paid for it.