location, staff

nothing

Comfort and location

The room and the shower were great

The parking was not that great and I had to pay for it

I really liked how late the kitchen stays open. It was a great moment to be able to order food after flying all day. The staff and concierge was also very friendly and gave me a free water upon arrival.

The shower didn't seem to get hot. There wasn't truly an issue, the water the shower faucet is set up it's a little confusing. Would've been great if the front desk could've warned me to turn it more of having to wait on the maintenance man to take a look at it.

Good location. Nice decor. Loved the bar area-had some nice snacks and drinks. Quiet enough to talk.

The elevator key access was a bit spotty. Part of it was users standing in front of keypad-blocking others from activating. Also everyone was trying to unlock with phone app/key card/call button so the elevator seemed to be “confused”. In elevator most riders laughed and eventually worked it out, but a few riders were rude and condescending to the others. Perhaps a better instruction on use—or reminder to be polite. It is obviously there to prevent non-guests from entering, but guest interface needs tweaking.

Great location, friendly staff, pretty room.

amazing view

location is great for events at CU

paying extra for breakfast

Betty Carol at the cafe is phenomenal! I’m also deeply grateful to Matt, the front desk supervisor, for streamlining my bookings and getting me the best rates possible, and well, everything. He and the staff did so much to make me feel comfortable and have an easy stay.

Wish there were more tofu options at the cafe. Also, would have really benefitted from a fridge with a freezer.

The hotel was nice and clean with very modern decore.

My only negative is that i was charged $51 dollars for some unexplaind reason after checking out. $21 was refunded but being hit with a fee that was not presente up front makes me think twice about staying there again. This charge was seperate from a the paking fee.

WomN at front desk New Year’s Eve night was a great employee

Nothing

great location, comfortable rooms, nice workout room

the lobby was beautiful!

convenient

I didn’t like that they charged 20 parking fee which was not informed at booking.

Clean, comfortable, great location, friendly staff, good breakfast