Everything was fantastic the hosts where superb, even with a language barrier tried their hardest to speak to us and make us feel very welcome. One of the hosts happily explained what to do in the onsen as I was confused what the correct way of doing things was.

Deffo make sure you take a translation app as there isnt much that has been translated out of Japanese.

The river view from the room was very nice and the buffet breakfast and kaiseki dinner were excellent.

One of the big baths broke down part way through our stay, which was a bit of an inconvenience. Luckily they managed to get it repaired fairly quickly. Also, they advertise 7 public baths you can go to while you’re staying there, which is great. Unfortunately, my favourite one is closed for repairs, but we didn’t find out until we turned up at their front door and saw a closed sign there. I felt the hotel staff should be telling guests that that public bath is closed to save them wasting their time going there.