Súper limpio y cómodo

it was clean.

location

no coffee

the rooms were exceptionally clean

no safe, no water, bed was horrible.

only 2 things worth mentioning. the beds were hard as a rock. we rested poorly because of this fact. the water pressure in the shower was very low. for us, we probably wouldnt stay again, but only because of the hard beds. everything else was ok, and the beds might not be a problem for others

see above

location, comfortable bed

a little noisy

Our room was large and spacious and had a lot of shelves to stick stuff on. We changed from a much smaller room, which was very cramped, and had a window that faced another window. The rooms are all different. AC and hot water were good. Beds hard-ish, but not rock hard, but they all are in Mexico. Rooms were clean. I think they had recently renovated some rooms. Our first small room had new tiling and sink in the bathroom. I saw several rooms and none were the same, some better than others. The location of this hotel is great, right in the heart of PM, close to the beach, close to many great restaurants, bars, tour booking places, bike rentals, collectivos etc, a few blocks away from the big grocery store. There are several good breakfast places on the same block, a laundry 2 doors down, and a business that makes fresh juices a couple of doors away.

Wi-fi was useless, super slow dial-up like speed. My husband is a phone employee, and he tested the wi-fi at all the routers and they were all super slow. There is loud live music that plays in a restaurant on the next street behind the hotel every night, but the music is good, and we went over there and had a drink and food and enjoyed it. It does shut down by 11:00. Anywhere in this area will have loud music as this is where the restaurants are and they play music. Nothing the hotel can do about that. Ask for a room towards the front of the hotel if you don't want the music.

A lovely little place in Puerto Morelos. The rooms are a good size and nicely decorated. The shower was great - good pressure and hot water! The staff were very kind and welcoming. We enjoyed the little terrace on the roof where you can bring some beers and watch the sun set behind the trees. The location is great - on the same road as lots of lovely cafes and just one block away from the town centre.

The only downside for us is there was loud live music coming from one of the bars behind the hotel which disturbed us all 4 nights we stayed. But of course there’s not much the hotel can do about this. Also it’s worth mentioning not all rooms are affected by this, just the ones towards the back of the property. My mum stayed closer to the front and wasn’t disturbed by the music. Also the bands usually stopped around 11pm so not super late.

staff were friendly and helpful

room was very musty and outdated

nice office folks

blood on sheets very loud music next door until 12:40pm mattress on concern platform pretty hard to sleep on. no hot water in bathroom sink!

Room was OK, clean, had everything I needed. Location was suitable for me, for a few days - i.e. very central & easy to get to know the center of the town, easy access to everything. Staff were pleasant & willing to help, although a significant language barrier existed. I don't expect everyone in the world to speak English just because I do, but in a tourist area that appears to have large numbers of English-speaking guests I was surprised.

The fact that there was a window into the hallway was not pleasant but I got used to it. The fact that both the inside window and the large space between door & floor made it very noisy until late at night was not pleasant. Every sound - voices, footsteps, banging - was amplified into my room. The fact that the only outward-looking window faced a wall, probably less than a yard away, was terrible. No proper, natural light...absolutely nothing to see, not even sky to determine if the sun was shining. Poor! If I was charged the same as what other rooms with proper windows or a view are charged, then I was ripped off.

Clean , Safe, Easy access to everything . Professional friendly staff.

Location, convenience

Dark room needs more lights, very poor WI-FI NO CLOSET OR ANY PLACE TO HANG CLOTHES

location was perfect, so close to the beach, restaurants and coffee shops. front desk and cleaners were so friendly and helpful, everything was clean clean clean. quiet area for sleeping but so close to the action. The patio area was lovely.

2 small issues for me: no face cloths in the bathroom and no hooks or closet to hang clothes in our room.

Freandly staff, location, confortable.

location was fine , it was clean

shower dripped continuously even after mentioning to staff, VERY noisy at night, felt a bit like in a cell with bars on window, couldn’t look out

great location in Puerto, one block from the main road very comfortable mattress, clean, good quality bath towels, bottle of water in room good TV

room on 2nd floor was hard on my knees, no elevator no desk, shirt hanger rod, or shelves no place in shower to set soap or shampoo intermittent wifi

Comfortable and quiet place, close to the beach and main shops, restaurants, etc.

I didn´t like the fact the windows were literally facing a wall

the staff were great and the room seemed new and clean.

bit loud at night but not too bad