The green area

The place is fantastic clean and a peaceful place to enjoy with your family nothing is missing

Everything

Nothing

The location and hotel site. Staff very friendly and welcoming

Air con in our rooms was poor. Leaking showers and a very hot fridge. No new water daily. Tried to change to half board when we arrived as we had one dinner and no lunches at the hotel.

I cannot find anything...

Rooms are poor and service is pathetic. Hotel map locates it near the beach. There is about 2 km distance to the beach (they do offer a shared golf car transport). Reception service was terrible. Even while they sent me an email with a request to fill Covid related information beforehand, and I did, we had to do it again in paper on arrival. They had never heard of any online form. Wifi was protected, but nobody informed us the password. Room given to us was not cleaned. Rooms are in small houses arranged as blocks. Blocks have names, but rooms in different blocks have same numbers. Therefore, there are a dozen room numbered 102, for example. I’m convinced they have lot of problems in people getting into wrong rooms by mistake. Keep you room locked all the time! Locking of the door is a bit complicated though... I hope you are not easily disturbed. When your neighbor flushes the toilet it sounds like Niagara falls. Parking is hundreds of meters from the room. There was no butler service from parking place to the room. Buffet dinner was quite poor, breakfast as well. There is a nice 50 meter swimming pool but water was very cloudy. Neither was it open at 8 am when it wouldn’t be crowdy. They never informed us at check-in that check-out is at 10:00 am but did it by calling us 10:15.