The property location is very good

Basic amenities were absent like blow dryer and iron in the room, room was not cleaned without asking, and even after requesting toiletries were not changed. No interaction with the guests by the staff and no warmth in hosting

The location is good. Not a good option if you are traveling by your own car. The lanes are extremely narrow as the hotel is in the Old City.

There was an open Gutka packet in our room. The chair was damaged by hookah coal. They switched on the hot water system for specific timings of the day. The swimming pool stays open till 5 pm only. There is a bathtub in the room but you can't use it as there is a leakage. Breakfast, they quote, is complimentary. But is it pathetic. The tables were dirty. Basic items like coffee and tea jugs were empty, imagine the state of the rest of the items. Half of the things were not there on the serving table. Idlis were stale and oily. I feel bad for the stewards and waiters. They are more committed than the Manager, Mr. Hukumraj. After sharing our feedback with him on the 1st day, he just called a random bellboy and scolded him. I am sure he had no role in these verticals. The manager took zero steps in improving our stay at Udai Kothi. Extremely unhappy with the behaviour of senior management. They deserve a rating of -10. While checking out, they tried to pacify the situation by giving us a complimentary boat ride. They thought we were doing this for freebies. Families and couples, please don't book this hotel. They will definitely ruin your vacation.

Staff helping nature Best location Beautiful property

There is nothing like that

Facilities not properly maintained. Staff does not respond properly to complaints. AC was not working properly. To much water leakage. Nobody came to clean up the water even after 3 reminders.

Beautiful rooftop bar and restaurant. Two swimming pools in sun and shade. Delicious craft brewery.

Inattentive and uninterested staff all round, they need training. Nb the bath was disconnected from the water supply.

I liked nothing other than how the property looks

The rooms were in inferior condition, No proper facilities in the room were ready on check-in eg: toiletries, water and bedsheets used smelly AC was not functioning at all The staff was prolonged despite being an off-season

Only swimming pool

Location is very bad. Hospitality very bad

The entry area outside is appealing, the overall hotel is of the traditional style I like on my stays in Udaipur please don't think I don't like the traditional touches throughout my room I do, it's authentic. The male staff at the reception desk aren't very friendly but the staff across the hotel and restaurant are delightful. The roof top restaurant is excellent. The breakfast could be improved perhaps adding pancakes as well as the delicious omelette. The pool area is absolutely gorgeous and I will stay again.

The toilet flushing system was continually problematic and the staff tried to help. The sheets and pillowcases are too old and yellowed and should be replaced. There was rat poo on the window sill inside the breakfast seated area, just an oversight as I do understand rodents are difficult to control but if I see it in the restaurant I can only imagine what it's like out in the kitchen.