Hôtel simple mais efficace. Proche du lac, très belle et grande piscine dans l'hôtel voisin dont vous pouvez profiter trois heures par jours. Proche de deux des meilleurs restaurants de la ville (Old Cellar et Berc). Parking devant l'hôtel. Petit déjeuner correct. Idéal pour les familles.

location, room layout, ease of access. kindly afforded me a late checkout

rooms not well designed to avoid noise! hearing neighbours’ hairdryer is not ideal. front desk reception needs attention, they appeared poorly trained and not geared towards customer service.

It was easy to find and park.

The bed wasn’t comfortable.

Everything was great from location, comfort of the rooms (so happy to have these inter-connected rooms, which are great for families, but we can't find them in many places). Good restaurants nearby, the lake is just 5 min away. A big plus is the access to the SPA.

Breakfast was great. Location is really good and the access to the swimming pool next door is lovely.

The shower went from really hot to cold and the air conditioning is cool but not really cold.

Staff were helpful.and friendly. They called me in the room after I had been there for about 30 minutes to see if I needed something.

Good location

The location is fine, not far from the lake. The gratuitous three hours in the spa of the neighboring hotel was also nice, but nothing special as only the pools were included.

While most of the staff was nice and helpful, especially during the checkout, there was one person who was borderline rude, and all interactions were rather unpleasant. The WiFi connection was rather poor. The shower was terrible: the water changed the temperature randomly. Very unpleasant experience to suddenly get a flow of boiling or nearly freezing water onto your head. The breakfast was mediocre, with absolutely minimal choice of food, and crowded, even though it was not in a peak season. The door to the balcony worked terribly and sometimes didn't open at all. There was the smallest kettle in the room but not even a single tea bag. Overall, with the wide choice of hotels available at Bled, I would recommend booking something else.