Everything was amazing

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Nous étions dans une villa indépendante avec notre Onsen privatif. C’est juste génial. La deco est top. Le lieu très calme. Les parties communes sont très soignées avce de magnifique bouquets.

Le petit déjeuner japonais n’étais pas très qualitatif.

Breakfast was delicious

There was active construction going on all around us.

Das Haus war sehr modern umd gemütlich eingerichtet. Die Betten waren super bequem. Der Kamin und der Onsen waren zudem ein Highlight. Auf der Terrasse schaute man ins Grüne und konnte die Vögel singen hören. Das Personal war super freundlich und hat uns sogar zum Restaurant außerhalb der Anlage gefahren und wieder abgeholt. Ganz große Klasse.

Rooms were great we had a room with our own private onsen it is more expensive than other rooms but definitely worth it

El personal es súper amable. Siempre atento a cualquier cosa que hayamos podido requerir. Nos ayudaría a reservar un restaurante de cena kaiseki fantástico. El onsen probado es maravilloso. Y el desayuno kaiseki del Hyoseki (restaurante del alojamiento) es excelente. Una experiencia auténtica

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We stayed at a villa that was further away from the construction site (they are currently building new cabins/ villas), so we didn't experience any noise at all. And the hotel informed us about the construction that's underway at the time of booking as well as in several follow emails. The private Onsen experience is top-notch and very relaxing. Villas are providing expansive room for 2 adults. The place is extremely clean and well-maintained.

During our recent stay at the Villa, we experienced both conveniences and challenges that are worth noting. Firstly, the hotel enforces a strict check-in time of 3 PM and a check-out time of 11 AM. For travelers who prefer a more relaxed schedule, this is an important consideration. The hotel is located about 30 minutes north of Yumato Station, accessible via public bus or taxi. Unfortunately, there were no clear instructions provided on how to navigate to the property, which led to some initial confusion. Future guests would benefit from detailed directions being included in the booking confirmation. Communication posed a significant challenge during our stay. The staff’s limited proficiency in English made it difficult for us to check in smoothly, interact with restaurant personnel, and store our luggage at check-out. Additionally, finding information on how to explore the local area was a struggle, though we did enjoy the onsite Onsen, which became a highlight of our visit. Dining options at the Villa cater primarily to fans of traditional Japanese cuisine, specifically kaiseki meals. If this isn't to your taste, options are limited both onsite and in the vicinity. Although we had read that in-room breakfast was possible, our request was declined—possibly due to a misunderstanding caused by the language barrier. Overall, while the Villa offers a unique experience reflective of its locale, better communication and guest support could enhance the stay tremendously. This destination is ideal for those looking to immerse themselves in local culture and cuisine, and who are prepared for a rustic adventure rather than a conventional tourist experience.

Amazing staff, fantastic rooms, good b/fast