Външната част на хотела е прекрасна, различни басейни, достатъчно място и простор за почивка с деца.

Много грубо отношение на предполагам собственичката, която си беше цивилна и се намеси в разговор с един от служителите на обикновено запитване. В контраст на нейното отношение, целият персонал беше изключително мил и отзивчив. Стаята миришеше на пепелник, въпреки проветряване цяла нощ, самите пердета и чаршафи миришеха на цигари .

Good set up very quote in June and during the week super quite. Pools are fine. A bit strange to open the pool facilities from 9 and finishing for 8PM when the water is mineral and hot. Spa place(the steam room ) not working on one day and the spa on another but all in all good value for money. Plenty of swimming done. Breakfast buffet tables were very good with good choice. The lake next door was very nice with coffee on the edge. Best restaurant in the area was Relax- just 5 minutes walk. Will visit again but in the winter and if the outdoor pools are going to be open.

Not much to notice

The food was so delicious! The staff at the restaurant was really good and professional!All spa facilities and the staff there are great!

The rooms and SPA were clean and the staff was also very friendly. The view from our balcony was great, we could see the mountains and the village below. There were many options at the breakfast buffet.

The bathroom smelled like toilet the whole time and the ventilation didn’t work. Dinner wasn’t great, we had two salads which were OK, but the flat bread, chicken strips and fried chicken hearts were all very chewy and had a taste of just “fried something”.

Super clean and well-maintained rooms and facilities. The whole experience was very accomodating and pleasant. The staff was polite, yet could have been friendlier.

No sound isolation whatsoever. The girls at the reception and some of the waiters could perhaps use a bonus to enable them to have a warmer, more human attitude

Very nice and friendly staff, the food was very good, and the massages were great.

The bathroom was too dim, the shower curtain too close to the shower, and the cleaning staff was inconsistent. Additionally the main pool was colder than advertised while the relax room was flat out cold.

The staff at the restaurant was exceptional. Excellent service, excellent food. Pools outside really good. Great massages. Really good property to rest.

N/A

the place and all the facilities

The water at all pools was rather colder than it usually is supposed to be.