I didnt get the price i booked from booking.com. the hotel management didnt booked my room hence i paid the full amount for 4 nights. They didnt give my card key hence i had to use a metal door to block the door from being lock. Room was breached lost my valuables. Request for cctv assistance but wasnt given any info nor help. And blamed me for not having a card. 'The management didnt return my card' Reception says they never met their boss since they employed, and avoid solving your problems. You have to deal it yourself. 1/10. Irresponsible management

The smoke smell was so strong inside the room.

Theres no water heater in the room and the floor was wet at that time..