The restaurant was close

The bathroom and the pool

Close to the main attractions

some issues related to the room ( sockets out of the wall, for example)

Doesn't meet any criteria for a 4 stars Hotel.

Our waiter was very helpful and the breakfast was good and had a good variety. The shower had hot water without having to wait a long time.

The reception staff was very slow and did not answer the phone when we called to ask directions. They were not on top of their game. The pillows were on the small side of things! Our room was just about warm enough and was starting to show its age. It could use a good renovation as it gave me the sense that it was new about 20 years ago when we first came to this country.

Breakfast is served from 8:30 a.m. to 10:00 a.m., only a quarter of the dishes were available at 9:15 a.m. On the last day the heat was turned off, it just so happened that I heard the manager say that he was unhappy that there were too few rooms left, and that this probably turned off the heat. We had 2 rooms reserved for 2 adults and 3 children, and at check-in they tried to charge us extra for each child, even if they were not 4 adults and we were only 2. In front of me they calculated several options, for 10 -15 min, to choose the right one for them (I still paid extra)