it’s very cozy, staff is super helpful and nice

instable wifi

Service was excellent despite issues at check in. The hotel worked to resolve our problems and were very nice and understanding in the process. The hotel restaurant is quite good for seafood and the view over the Mediterranean is gorgeous. There is a masseuse who came to the room for a massage when we arrived which was a welcome and nice touch. Plentiful hot water with a really great shower — everything worked well and was nice overall.

The booking process was a mess. There was no ocean view from our room despite having booked an upgraded room guaranteeing one. Apparently there is a glitch that is booking.com’s fault, listing rooms with amenities that don’t exist here, so be mindful of that. All rooms are listed with an ocean view and we were informed that only three actually have it. The hotel was very apologetic but had no other rooms, so they gave us a partial refund on the room and dinner at the restaurant. I am very impressed at how they handled the issue and would stay here again, in a room with a view. Very hard to find and no direct car access.

the staff, the views, cleanliness, coziness,

The location, hôtel staff

All is amazing

Everything was amazing! The best location in Sidi Bou Said, breathtaking view.

It's so nice hotel

The location is amazing, on the top of Sidi Bou Said. The hotel is very nice, with different courtyards and a beatiful swimming pool. The price is good for this kind of place. The cleanliness was of a real high standard. Breakfast was also very good, we discovered there the fantastic strawberry juice, a typical and home made juice in Tunisia.

The staff was polite but I expected more from a hotel of this level, they don't accept some types of european card (no visa no mastercard in our case), we wasted an hour trying to withdraw cash without support, we didn't find the beach towel in our room neither in the swimming pool area.

Perfect location and beautiful place

location and views

All was very nice

Authentic

Everything was nice

Excellent

beautiful and safe location, lovely staff and service

the breakfast is standard, not a lot of local Tunisian touch

Great location and splendid hotel. Very nice staff

Noisy due to the structure of the hotel (from your bedroom, you could hear people talking in the interior court)

the rooms are very unique and true to the region

Beautiful building and friendly staff, in a fantastic location right in the centre of historic Sidi Bou Said.

While the room was spotlessly clean, the smell of drains coming through the air vents was unmistakeable.

Amazing Location and view. The property's unique style The food was good Staff was welcoming, and helpful.

Nothing.

Location Staff Vue

Nothing

The staff, the place, the location, the atmosphere, the climate, the view, the surroundings.

Nothing