everything great

Location, climatization, clean place, separation of waste, quite neighborhood.

Broken sofa for sleeping.

Perfect place, parking and garage.

No bad things.

We prefer stay a bit away from all the hotels, so this was nice. A room at the very top with nice space and interiors.

Neighbour smoking on the balcony, so it came straight into our rooms.

Nice place, surrounded by hedges almost in the centre

Price, parking, view, spacious apartment

Old furniture, missing sponge in the kitchen, no trash bags, no salt. Nothing in the kitchen except dishes, not comfortable and how to wash the dishes then?

location, parking

bathroom

location

poor Wi-Fi signal. not helpful host

We only stayed one night but would be a great base to explore the area. very clean, comfy beds, generally good facilities.

Very small shower cubicle is the only downside

Location, price and cleanliness were great.

The WiFi is non-existent and sound insulation was a little poor.

apartment located walking distance from old town and lake. free parking is always appreciated

probably it was Royal but at least 15 years ago. today it is shabby, outworn smokers flat in good loacation in nice city. overpriced for its current outworn condition and outdated amenities

A very big apartment with a kitchen and a refrigerator. The location is close to city center

location, cleanliness and atmosphere

nothing

Very good value for money Parking in the property (underground garage - a kind of nigthmare for large cars OR parking spaces in the garden) Very close to the centre of Riva (3 min walk) Nice neighborhood Balcony for a morning coffee

The apartment/rooms are modest in terms of size The maintenance of the property could be better Extremely small shower cabin

The top floor apartment I stayed in was very nice, balcony, had an old wooden ceiling with beams. The kitchen is sufficient, with a gas stove. Location is great. Supermarket around the corner, old town a two minutes walk.

The location comes with a high noise level, it’s bordering a street with high traffic. At night some motorcyclists can’t resist going as loud as possible. For sensitive people earplugs for sleeping should solve this.

Great Handy location with gated carparking. Spacious apartment.

Location. Size of the apartment and the layout. Beds were comfortable.

We didn't like how they cleaned it. In the shower, there was and probably still there now, looked like drips of like brown stains. A little like coca cola. Around the door frames brown stains that look like coffee. Whether it was us not knowing how to use it but we bought food to cook given that the apartment had a kitchen but my wife was not able to get it working. Which was dispointing. The first thing we noticed was a strange smell when we first entered. Not sure if was the damp in the bathroom or the curtains and bedding not been properly washed.

air conditioning unit very old and making noises all night. Also check in had to be done in another hotel 5km away from rooms. No coffee/tea as welcome nor any water bottle. in fridge

Very good location, you can easy walk to the centre of Riva del Garda and to the beach. The apartment was big enough for family (2 adults and 2 kids).

Bathroom needs restoration, one wall was moldy.

Location is good. But thats where it stops. Walls are paper thin so you hear EVERYTHING.

Bathroom had furry mould growing on the wall. The apartment, in particularly the bathroom was absolutely disgusting with white furry mould and black wall mould all around it. There is no staff on site. In order to report the dirt, we would have had to walk 3km to the check-in hotel. Reported to hotel by email after they left and they said they were 'unaware' of the state of the bathroom. See photos - this not something that happened overnight. Its not believable to think they could be unaware of this.

We are returning here every year for 4 years in a row. So we know already what to expect. The plus of the house is the location and the secure parking. The rooms have good size and staff is friendly and helpful. We had a double booking here; originally we booked 7 nights and prolonged our stay for 2 additional nights.

The room (Nbr11) in the attic didn't have a balcony; yet it was shown on the pictures during the reservation. The staff told that this mistake comes from booking.com. We actually went to the reception of Hotel Oasi (same Owner) to discuss this matter. The lady from staff was very friendly and tried to help: she would change our flat for another one with balcony but the house was sadly fully booked; she even checked for a hotel room in hotel Oasi. All these options not available they offered even to cancel the booking and they'd refund us (this even after the latest possible cancellation date on booking) The cleanness of the apartment was really miserable. Huge dust balls under the bed, which flew out when the window was open, the roof windows didn't get cleaned from outside since the year they were installed, as it seems. We stayed 9 days (7 + 2) and the bed linen didn't get changed during these 9 days. The 5/10 rating is only because the staff was really nice and helpful.

Room was comfortable Staff friendly and helpful

No hot water Check in at different location 20 min from apartment Not enough parking