Friendly staff Location

Breakfast too less choice not great internet connection

This place is perfect - has all the basic needs, no bells and whistles, but it's nice, clean, and comfortable, and you can't really beat falling asleep to the sound of the river out the back. Highly recommend!

Great environment with a stream behind the property. incredible views. Very relaxing.

Parking was non-existent, narrow driveway made it inconvenient to enter and leave.

I loved the spacious room, the private balcony with a view of the woods, the huge queen size bed. It was very cozy and romantic. The area is quiet and beautiful for walks.

There was only ice-cold water, and they had a problem with electricity. I booked this room with a bathtub for me and my partner but we couldn't even use it (and we also couldn't take a normal shower). The breakfast was very disappointing, more basic than in even the simplest hostels: tea/coffee with 2 pieces of bread and egg, avocado, cheese. I expected more from this beautiful place.

No water for shower or toilet. Heater did not work for room. Lights flickered.

The room was nice and the bed was very comfortable! The view was epic. There is a nice trail to enjoy just behind the hotel and it was incredibly peaceful. It would have probably been better if I had not been alone.

The hotel is tucked away and hard to find and my taxi driver and I wandered around for a good 10 minutes trying to find someone. I was not expecting to have to pay in cash, and I understood from the pictures and booking site that there was food available at their restaurant. This was only for breakfast. It is a good way from town, but I managed to walk down and have a delicious lunch and buy snacks for dinner and get back up. The walls were so thin I could hear the person upstairs peeing, the entire conversation at the fire pit that evening, and one couple enjoying themselves. The bathroom wasn't clean enough for me to enjoy a hot bath, and I was freezing much of the night in the room.

The stuff wasn’t professional and the room wasn’t clean before our arrival, there wasn’t toilet paper and the toilet stopped working. The towels were dirty and we needed to look for and nudge the stuff over every thing, like they didn’t want to help.

Karina is wonderful, kind and so fun! She took care of our every need, including helping us set up our travel plans to different areas in Peru. The breakfast was yummy and there’s a waterfall behind the property that was a beautiful highlight during our stay. You an walk along the water to get to town. It’s gorgeous! We will absolutely stay there again when we’re in Pisac.

Karina was wonderful, she pampered us regarding our dietary needs. She also helped us find some delivery food on our late arrival. Willing to help in any way.

Room was very cold and heater too small for such a big room. But besides that, I loved it.

Place was amazing - so pretty and in a wonderful setting. The staff (especially Karina) was amazing!

Beatiful view and comfortable rooms.

Untrained staff, intermitent hot water, mediocre hygiene and terrible food.

The location is great but the property itself not well maintained. It has no yard or any facility around except contractions. The doors were not opening closing well there was no water for a day then the shower pressure was barely there so was impossible to shower and relax because it’s so cold and no proper heating. The place is clean tho and rooms have enough space and balcony but again it has to be maintained way better for the price. They have a “restaurant” but the food is not good at all. The staff didn’t charge me upon check-in or during a check out which I thought supposed to be this way since they have my cc on file and can do it anytime. The manager message me on whatsapp a day later asking to pay but they don’t accept any cc charges or transfers. So they sent a driver to Uriubamba to get cash from me. But then upon arrival they changed the final price 3 times based on the different “dinner” chargers. Anyway it wasn’t the most pleasant experience and I wouldn’t recommend that place unless they improve the service and organization