We loved everything about this property! Pros: location, neighborhood, plenty of bathrooms and activities. Opportunities: bunk beds in at least one room to accommodate kids, Kuerig machine for coffee!

We had a great time, we enjoy the house it had a space for everyone in our group. We got to see mama bear with her four cubs just about everyday we stayed there.

We loved the house and all the things to do there. It was beautifully furnished and very comfy. Our only hiccup was one out of the four air conditioning units did not work - fortunately we had an extra bedroom because the main floor one was too warm to be used. The main floor was also warm. The holiday weekend made fixing the a/c not possible.

We had a great stay the cabin was located in a GREAT area. we had plenty of room for us , the pool was an amazing touch

There are lots of things to keep the kids entertained. We had a great stay!

A good process and easy to follow procedures

I would suggest better signage for exiting Eden Crest. It is easy to get turned around and lost! For example add an exit sign that tells the driver which way to Dudley Rd - McDonalds/Subway/Family Dollar etc. the exit may not be the same directions as the entrance to Laurel Estates off of Anastasia Way. Lastly, more light on entrance short drive from Laurel Lane to Anastasia Way. It was very very dark at night.

This rental was a last minute find as a result of a last minute cancellation of our previous booking at a different resort. VRBO was very accommodating and was anxious to fill our immediate need with a beautiful cabin for 12 adults. The family vacation went on as planned with a special 80th birthday celebration in Gatlinburg.TN

Everything was nice I really love my stay But the only thing I didn’t like was that the pool was not cleaned and also on the room I stayed on the side of the bed was a underwater on between the mattress and the frame but everything else was nice

The property was exactly what was listed. Very clean and had lots of space.

This house provided ample room and diversity for our four families and kids. Great amenities in the way of games. Very well stocked for kitchenware, bathroom supplies, etc. I never got an answer to my question about towels for the pool. Was pleasantly surprised to find them, but we brought some which took up a lot of space traveling. An answer would have been nice. The WI-Fi password sent to me via emails and at check-in did not work. We happened to notice the correct password on the refrigerator. Wi-FI is marginal. One smoke detector started chirping but the maintenance man brought a battery out that same night (around 11:00PM). Thank you. One toilet kept running. The maintenance man fixed it the next day. Thank you. The excursion support made selecting and booking activities very easy. All 11 of us enjoyed our time at Swimming in the Smokies. We forgot to tell Alexa we were checking out, but we met the cleaning crew as we were leaving, right at check-out time. Thanks for a memorable stay.

Great location of the cabin to downtown Gburg. Pros. Location, bedrooms, baths, parking, kitchen, pool and hot tub. Cons. Was not cleaned great. We found in the pool 2nd level bedroom panties and cheetos, along with hair all over the sink. It really appears the room and bath was missed in the cleaning process. The whole place was unlevel to the point you couldn't play pool, foosball, or shuffle board. Real bad slope in the house builder apparently sucked. No privacy at the hot tub or on the balcony due to neighborhood lay out. Over all it is a good cabin but if you want these rates then work ok these things.

Absolutely amazing, when I return there's no doubt I'll be staying again

Great to rent for large group. Has everything. Loved the indoor pool. Minutes form Gatlinburg. Would definitely rent again.

Nice property just very close to other cabins did not feel like ur in the mountains more of a community setting wifi was very sketchy. Overall was nice had a great time

The cabin was more gorgeous than we expected it to be.

The cabin was beautiful! We really enjoyed our stay! Got much use of the indoor pool and theater room! Internet sucked, very poor signal couldn’t watch much TV either, was expecting to do some work while relaxing in cabin and couldn’t do so.

The property was wonderful. Cleanliness was poor. On the surface it appeared ok, however, under a bed was a prior guest’s dirty underwear, food left under furniture, liquor wrapper in the clean linens on a bed in one of the bedrooms, shower stall in one room had hair shavings, one bedroom had fingernail clippings in bathroom floor. Dusty throughout, blinds, some furniture dust would roll up on your hand. Pool room lock not functioning when we arrived, WiFi on lower level tv did not work. One gaming table handles were loose and some lights needed bulbs, several other maintenance issues. Most maintenance issues addressed quickly. We were informed to use coolers because we could not overload the fridge or change the setting. Fridge never really got cold. For a property that sleeps 16 plus people the fridge needs to be fully functioning and cold. Maintenance issues and cleanliness are the biggest issues. The amenities at property were great. Also, each bedroom needs a blanket, some did, some did not. I had to call and request those. We spent almost 5,100 for 4 nights beginning the day after Christmas., so I would recommend owner’s consider purchasing a generator due to power outages.

This property was an excellent choice for our family. We especially liked how each bedroom had their own bathroom. The parking was a little tricky for multiple vehicles, but it worked. The one thing I did not like was that there was no pantry space to house our groceries. Therefore the countertops stayed cluttered with groceries. We tried putting them in a nearby closet with no shelves, but invariably the item I needed was on the bottom of the pile. Shelves would be most helpful. But overall, we had much joy celebrating our family Christmas in the Smokies @ Swimmin' in the Smokies!

We had a wonderful time visiting the cabin for most of us it was our first visit to Gatlinburg. We enjoyed all the amenities inside an outside of our rental. Much needed fun as fir the website pictures the cabin was way more amazing than the pictures show. We will visit again.

Awesome

Area lost electricity for short period one morning. Management easily accessible with problem resolved in timely manner.Internet Wi-Fi access limited.

Area lost electricity for short period one morning. Management easily accessible with problem resolved in timely manner. Internet Wi-Fi access limited.

The house was very clean, it is also a newer property. The only reasons it is not getting 5 stars is because the parking for a house that sleeps 18 people is very limited. They also only supply 2 garbage bags, 2 things of dish washer liquid, one roll of paper towels etc for a house that holds 18 people and what you pay a night for the cabin they should supply more than the bare minimum. The agreement does not stat that we needed to supply our own essentials. But when I called and asked for more garbage bags after the lady explained to me that they only supply 2, she did however have someone bring us several more garbage bags! :)

The property and location was very nice but the place was not clean properly, after arriving at the property our grandkids took their shoes off while in the house and within minutes the bottom of their socks/feet were very dirty due to the flooring not being cleaned properly. A person doesn't have to look far in the home to realize the people cleaning and maintaining this property are not paying attention to the small details that make all the difference to customer satisfaction that makes a cheerleader customer. Upon leaving we were missing one of the grandkids shoes and had to look under the beds and furniture just to find trash that was not ours and clothing that belonged to other people who must of stayed at this location before us. We came in on Sunday scheduled to check out on Friday and I was set back a bit (Due to the Bear Issues) to realize the people maintaining the trash outside do not check these bins on a daily basis and I had to run them down mid week cleaning another house to empty our trash bins which was jammed packed with our trash. They did empty it that day but never came back to check or empty the trash again because I had to force the trash in the bin again Friday morning before leaving the property. Although I liked the property and its location I will probable not stay at this property or its other properties within this subdivision due to these issues.

Was really nice was asm listed. Had a great time plenty of space. We had 6 couples and everyone loved all the amenities.

Was really nice was asm listed. Had a great time plenty of space. We had 6 couples and everyone loved all the amenities.

Our stay was short and despite a few broken items wonderful! We had quality family time and enjoyed the various amenities within the cabin.

Great place to stay for our group. I would say, cleaning items were a little slack. No dish tabs, or broom. Otherwise great stay!

We loved our stay! It was so nice that everyone had a bathroom in their bedroom and all had king size beds. The kitchen was adequately stocked with all the utensils needed to cook. I would have loved if there were cleaning supplies to wipe down the counters/stovetop, a sponge to wash dishes/counters, and maybe a few more dish towels. We also couldn’t locate a broom. I like to keep things as clean as my own house :) other than that we all thoroughly enjoyed our stay and for the first time in years we didn’t even leave the cabin! Thank you again we will definitely book again!

The pictures on this cabin do not do it justice! It is absolutely beautiful!

Do not waste your money spending extra to have the indoor pool; description for cabin says temperature is 74 degrees-it is indeed NOT anywhere near that. It was so cold that you could not bear to get in the water and use it. We went and bought a thermometer and it read only 65 degrees. The water was freezing and unbearably cold. Planned on this being one of the things to keep everyone busy but had to make other plans at last minute