House was beautiful and perfect for our group of 14! Cora and Johnny are so helpful with everything! Definitely would stay again!!!

Construction, materials and equipment everywhere. The house manager, Nurse Cora (NC) briefed us with rules and expectations. We had to buy our own drinking water/ toilet paper and clean the house. We had to strip the beds and sort our towels when we left on the last day. We were not given any keys and workers were entering casita and house whenever they wanted. ($400 cash went missing on day 2 from the casita as there was no safe in that building or in those bedrooms and no keys to keep it locked during the day. All other bedrooms had safes). Stairs into the casita and home front and back doors had no handrail and had at least 10 steps of extreme high incline. In the listing, it was described as only a few steps. There were no stairs or ladder into or out of pool. One of my guests fell on the steps twice leaving her with 2 black eyes and broken nose. She flew home on day 5 because it was so unsafe for her to be there.We were told not go outside from dusk to dawn because alligators will be breeding in their "lagoon". It was more like a nasty smelling swamp filled with debris. However, it was cleaned out on days 6 and 7 of our 8 day stay. We didn't get any clean towels by day 5 so I contacted NC and she told me it was the helps day off and she would have them picked up on day 6 and returned to us on day 7 of our 8 day booking. I demanded we get clean towels and she arranged for a few clean towels. We were given the wifi password but it was extremely slow if it worked at all. We had to reset the router several times a day to no avail usually. Walls were heavily soiled with marks and damaged sheetrock. Utensils were in poor condition and coffee pot often spilled over.I asked NC where can I find a dish towel to mop up the spilled water on the counter tops and she told me to use the floor mop!! I pointed out to NC where there was a trail of ants from the kitchen she told us to go buy bug spray. Casita was an incomplete work zone, with dangerous steep stairs and no handrail into or out of shipping containers it was made out of. Glass sliding door was broken and there was nothing to keep someone from falling at least 4 feet onto the ground.The house was definitely not anything luxurious it was in fact dangerous to go into and out of. No railings or anything to hold onto to climb up and down stairs. Pool had zero stairs or ladders to get into or out of. Lagoon was a swamp filled with possible life threatening alligators.

Construction, materials and equipment everywhere. The house manager, Nurse Cora (NC) briefed us with rules and expectations. We had to buy our own drinking water/ toilet paper and clean the house. We had to strip the beds and sort our towels when we left on the last day. We were not given any keys and workers were entering casita and house whenever they wanted. ($400 cash went missing on day 2 from the casita as there was no safe in that building or in those bedrooms and no keys to keep it locked during the day. All other bedrooms had safes). Stairs into the casita and home front and back doors had no handrail and had at least 10 steps of extreme high incline. In the listing, it was described as only a few steps. There were no stairs or ladder into or out of pool. One of my guests fell on the steps twice leaving her with 2 black eyes and broken nose. She flew home on day 5 because it was so unsafe for her to be there.We were told not go outside from dusk to dawn because alligators will be breeding in their "lagoon". It was more like a nasty smelling swamp filled with debris. However, it was cleaned out on days 6 and 7 of our 8 day stay. We didn't get any clean towels by day 5 so I contacted NC and she told me it was the helps day off and she would have them picked up on day 6 and returned to us on day 7 of our 8 day booking. I demanded we get clean towels and she arranged for a few clean towels. We were given the wifi password but it was extremely slow if it worked at all. We had to reset the router several times a day to no avail usually. Walls were heavily soiled with marks and damaged sheetrock. Utensils were in poor condition and coffee pot often spilled over.I asked NC where can I find a dish towel to mop up the spilled water on the counter tops and she told me to use the floor mop!! I pointed out to NC where there was a trail of ants from the kitchen she told us to go buy bug spray. Casita was an incomplete work zone, with dangerous steep stairs and no handrail into or out of shipping containers it was made out of. Glass sliding door was broken and there was nothing to keep someone from falling at least 4 feet onto the ground.The house was definitely not anything luxurious it was in fact dangerous to go into and out of. No railings or anything to hold onto to climb up and down stairs. Pool had zero stairs or ladders to get into or out of. Lagoon was a swamp filled with possible life threatening alligators.

It was beautiful, secluded, and well kept. The kitchen had everything we needed, and the property managers were fantastic. Cora & Johnny arranged for everything we asked and things we had zero idea we even needed! They were both super responsive and friendly too. I honestly assumed we would pay a giant premium for their services but I don't feel like we paid anything extra at all. All 5 couples had nothing but great things to say about the entire experience from start to finish. Well, other than the fact that we eventually had to leave and go back home. The location is a bit south but that was fine with our crew. It felt very safe, even safer than being in town, and we enjoyed the golf cart ride into town. There are still a few restaurants very close by too.

This is our second stay at this house. Our first with the new owners. The new owners have made some nice improvements to the house. The new furniture was nice. Cora was so easy to work with, before and during our trip. Very quick to respond to our questions and needs. Johnny was an excellent excursion guide. Very knowledgeable and an advocate for the environment Picking us up at our dock was so nice! Even though the water was a bit low this time around some of still managed to do some snorkeling right from the dock. The house is about 3 1/2 miles south of town but we have preferred that. We like the privacy that offers. We found only 2 kitchen towels and 1 dishcloth in the house. The others on the 2nd and top floors didn't have any to do their dishes. It also seemed that all the cooking pots and pans were on the 1st floor. There were plenty of bath and beach towels, and nice ones at that! We took advantage of the chef and ordered in a traditional Belize meal of chicken, rice and beans and coleslaw our first night there. It did not disappoint! There was plenty of food and a reasonable price. I would recommend this! Overall, I would recommend this house! It's beautiful and staff is amazing! It's UNBELIZABLE!

Our family Christmas was spent in San Pedro, Belize at this amazing home! Everything was perfect! Cora and Johnny were absolutely amazing with everything, from the fishing trip, beach BBQ, snorkeling, and even dinner reservations. The house was perfect for our large family. The only thing that would have made it better would be if the water was a bit deeper to swim in off of the dock. We will definitely be back again soon!

This was our first trip to Belize. We have been having family get togethers for years celebrating Thanksgiving. This year we decided to go to Belize. There are 11 of us including 5 Grandkids aged 13 to 23. This house (Villa) was perfect for a large group, 6 bedrooms, 5 baths on three levels overlooking a pool, private dock & of course the Caribbean Sea. Beautiful. Cora & Johnny, the caretakers were fantastic! Cora was the main contact for us & helped us arrange everything including groceries in the Villa upon arrival, a catered dinner, a photographer to record our troop & more. Johnny was our snorkeling guide. He & Luis took very good care of us & showed us all kinds of sea life. This was my wife & mine first snorkeling event in our 75 years of life and they personally made sure we enjoyed every moment of it! Our group of 11 highly recommend the Villa Incomunicada. Cora & Johnny if you want to have a memorable trip to the Ambergris Caye! We would do it again tomorrow!

Property was amazing minus the unsafe dock and poor communication. Maintenance man was on site and the bathroom had no curtains making some feel uncomfortable. Was not told they didn’t provide toilet paper until we ran out. Cora then advised one roll per bathroom our bathroom roll had enough to use the bathroom twice. She never advised how many towels we had been provided and then charged us for missing towels but we have no way of knowing how many we actually started with. The food the “chef” provided was amazing but she was not a chef but rather a local cook. I was disappointed with presentation but food was amazing. This place can be outstanding with better communication but as for now I would not recommend or return.