I had a good stay. The staff and owner were friendly and helpful. I especially liked the rooftop patio.

A great surprise. Really good value, clean, comfortable and staff (Nelson, Nancy & Jennifer) were excellent. A very comfortable bed with well fitting mosquito net, a good ceiling fan, great rooftop b'fast and a good price.

This hotel is very basic but it is superb value for money when you consider what is offered for the price. Nelson and his staff are extremely helpful and amenable. Our bags for delayed on a flight from Nairobi to Mombasa and Nelson helped us with phone call to the airport to get them back. The breakfast was excellent and the rooms were spotlessly clean. Someone was on hand to let us into the hotel in the early hours of the morning and Nelson even organised a driver to pick us up at the airport in the early hours of the morning.

Nothing. As I mentioned the hotel is relatively basic and in the centre of Mombasa. However, everything was good.

Staff are very freindly, place is clean . Good for business travel

Cheap price

Shower was not working

Very kind, friendly and helpful staff. Very basic but enough clean, calm and comfortable room to stay one or two nights. No air-condition but there is a fan. Temperature in the room about 25 - 27 C, so acceptable. A little bit slow wifi and small bathroom (African style: no shower cabin, micro sink, no toilet board, only cold water). Transport to airport or downtown tuk-tuk (about 500 KS one way, 20 minutes) or taxi only. Surroundings: typical Mombasa suburb but not so noisy. It looked safe. Breakfast good enough: two boiled eggs, bread, margarine, instant coffee. Key advantage: price!!! and staff.

Bathroom, distance to downtown, slow wifi.

Very nice and clean please.

Location was not great. Noisy...

I chose Cingaki Hotel due to its proximity to the SGR station and to where I needed to be in Mombasa. If you travel light and arrive by train, a matatu can bring you fast to Mikindani for ca. KES 300. The hotel itself is lovely, the room had everything I needed and the rooftop is beautiful. While it's true that platform taxi drivers (Uber, Little, ...) don't like to pick / drop passengers in Mikindani for its rough roads, the hotel staff will assist you with transport. Additionally, it's a mere 4-minute walk from the hotel to the matatu stop where a minibus to town will cost you 50-70 KES. From the practical arrangements it's noticeable that the hotel owner himself is an experienced traveller and he has recruited a truly friendly staff. I felt welcome and I'd consider this place for leisure trips, too, especially when arriving late with the train!

Nothing

-The reception and welcoming nature of the personnel -The view from the balcon and breeze -Cleanliness.

-The toilettes had no toilettes and in double room this was not good for the people.

The room was very clean and spacious. The manager and the staff were really nice and helpful. I notably appreciated the breakfast which was taken on a flowered terrace. The place was really calm. Given the very low price, the place was far better than expected.

Unfortunately, the only negative point is the location. It was very difficult to find a car/tuk tuk and it's quite a ride to town especially because of the road construction. But if we have time and you travel by matatu/boda boda, this is a good place to stay.

We enjoyed a lot our stay at cingaki hotel ! Rooms are nice, clean and comfortable. We appreciate the breakfast on the rooftop and the location in local area. The best come from the manager and the ladies they are so friendly and helpful. Thank you so much guys!

We are totally satisfy.

My room was spacious and clean. No noise at night. Fan worked well. Breakfast was good, I enjoyed the view from the terrace!

Staff was very friendly but not well trained in service. (I’m pretty sure they get better day by day, so they will already be a lot better by now :) ) The shower wasn’t working in my room. As I’m used to that I just used the sink, which was fine as I only stayed for one night!

Timeframe for breakfast.

The breakfast was served according to my liking and served in time

Next time ensure proper internet is installed ... Improve on your lighting

I liked the staff friendliness and cleanliness of the room

Nothing

The friendliness of the staff was great, the whole hotel was clean. The hotel is not luxury, you just get what you pay for, and this is worth the small amount of money they charge you. If booked, you can expect a delicious breakfast too. We enjoyed our stay very much. Asante sana.

The rooms need some improvement, foremost the bathroom. There was no toilet seat on the bowl, and no places to put your toiletry stuff.