Muthu Nyali Beach Hotel & Spa, Nyali, Mombasa
Hotel em Mombasa
Hotel de 4 estrelas
Razões para reservar
Inclui comodidades essenciaisJardim, Piscina, Cozinha ou kitchenette e mais
Reserve com confiançaEstabelecemos parcerias com os principais sites de viagens, para que saiba que irá obter uma excelente oferta no alojamento perfeito
Sobre este hotel
Cocoa Luxury Resort, Nyali, Mombasa
Situated along the sandy Nyali Beach, Muthu Nyali Beach Hotel & Spa, Nyali, Mombasa features its Rejuve Spa, two swimming pools, five restaurants and four bars. It also offers a variety of water sports facilities.
Comodidades
Piscina
Ar-condicionado
Cozinha ou kitchenette
Internet/Wi-Fi
Lareira
Fumar permitido
Estacionamento
Lavandaria
Varanda ou Pátio
Banheira de hidromassagem ou spa
TV
Acessível para cadeiras de rodas
À beira-mar ou margem
Ginásio ou centro de fitness
Jardim
Ideal para famílias
Mapa de Mombasa
Atrações nas proximidades
Quartos disponíveis
Executive Suite
1 Cama King size • 1 Cama King size • 101 m²
Acomoda 4
Você será direcionado para Booking.com para disponibilidade e preços
Standard King Room
1 Duplo • 33 m²
Acomoda 3
Você será direcionado para Booking.com para disponibilidade e preços
Superior Double Room
1 Duplo • 36 m²
Acomoda 3
Você será direcionado para Booking.com para disponibilidade e preços
€€€€
Avaliações e comentários
Revisões 100% validadas
1.5 / 5.0
The pool and the location
The toilet didn't work. The air-conditioning leaked all over our suitcases and we couldn't turn it off either. The lift was broken and we were on the 4th floor.
5.0 / 5.0
Прекрасный чистый бассейн. Имеется спортзал приличный, я отлично потренировался пару раз. Большой и разнообразный завтрак. Есть бар у бассейна, можно пивка выпить в жаркий день.
Цены в ресторане высоковаты, на мой взгляд
4.0 / 5.0
Die Unterkunft lag nah am Strand, das Personal war sehr freundlich und unaufdringlich. Die Zimmer waren traumhaft, klimatisiert und hatten eine sehr angenehme Atmosphäre. Das Essen war stets lecker, und die Auswahl ließ keine Wünsche offen. Pool und Service waren hervorragend. Im Hotelpark konnte man manchmal sogar Affen sehen, was das Erlebnis noch besonderer machte.
Das Bad war etwas renovierungsbedürftig, und die Balkontür ließ sich nicht ganz leicht öffnen. Ich denke jedoch, dass die anderen Zimmer in besserem Zustand waren.
5.0 / 5.0
Bedroom, Ac cooler
Tv very poor anthem
4.0 / 5.0
The spacious room and Baalcony
The food had no choices and it seems they didnt have supplies
0.5 / 5.0
The ease of access
The staff straight up lying about charges
2.5 / 5.0
The hotel staff truly exceeded expectations, earning a 5-star rating! Special thanks to Scovia at the front office for her exceptional patience and helpfulness. Their outstanding services made our stay bearable. The swimming pool area was delightful, and the poolside loungers were comfortable, providing a perfect spot to unwind.
The reality was a far cry from the online promises, from the moment I stepped into the advertised "luxury room," a stifling, suffocating atmosphere greeted us. Thankfully, Scovia at the front desk, with her professionalism and kindness, managed to move us. The second room was an improvement but was still an ancient relic.
The hotel management’s claims about upgrades are deceptive, a slap in the face to anyone who had trusted their claims online. —curtains and mosquito nets were torn and stained, beddings were rough and worn, and the bathroom/tub featured unsightly salty water stains.
1.5 / 5.0
Nothing much.
The water was salt water and not filtered. Items such as water and food stuff were over priced.
4.0 / 5.0
The staff was very friendly and provided us with excellent customer service. The restaurants were also enjoyable and had plenty of variety for you to eat. I also enjoyed the hours of the restaurant that met your needs both morning and evening. The close access to the beach as also just steps away.
I had a slight leak in my room. I did speak to the front about the issue. They tried to fix it, but I don’t think they fixed it, because it still leaked. I was only there for a few days so I believe they would have moved me if I was staying longer. Some parts of the rooms/facilities needs refurbishment only from a maintenance perspective. Cracks in the walls and leaks can lead to other potential problems, so I would look into that.
2.0 / 5.0
Nothing
Reception staff were very officious and made a poor impression and relationship right from the beginning.
They then tried to put me in a substandard room and not the one that was advertised. Then put me is a poor location room. Overall a terrible beginning for my stay.
Food was expensive and had many extra charges added to increase the bill like VAT , Govt services, service gratuity 7.5%
2.5 / 5.0
I didn't like the first room. We got the Standard King Room, which was not exactly like on the website.
But the next day, they could change us to a better one.
5.0 / 5.0
Amazing staff from the reception to the restaurants to the house keeping staff.
Good Breakfast.
Good Ambience
The pool bar has no music and life is down
4.5 / 5.0
The food was good. The staffs in the restaurant (Miss. Doris and reception Mr. Eliud was too good.
Everything was perfect
0.5 / 5.0
I like the hotel location and the distance to the beach
the shower
0.5 / 5.0
nice selection at breakfast
damp smelling rooms, dirty rooms, not sure of booking when I arrived, leaking toilets and bathroom
0.5 / 5.0
Nothing
Everything
2.0 / 5.0
big rooms they had a dj at the pool.
I was welcome by a swap of mosquitoes in the bathroom. they dont close the bathroom Window and also the bathroom has a hole In the window the toilet are stayed also the sink gives you a gross feeling. had a bad experience with one of the stuff who almost made me lose my booking with no apologies very unprofessional. when you book you don’t see the breakfast option so you have to pay un extra 25$ for that person. food takes forever
1.5 / 5.0
GoodGood location.
Hotel is very run down. Needs major facility repairs.
5.0 / 5.0
The food, caring staff members, security,tidiness of the compounds.
Leaving the hotel
2.5 / 5.0
the location was excellent. The hotel ground we beautiful and well kept.
The room. The bed sheet ware dingy and old. The bathroom drain was plugged.
2.5 / 5.0
breakfast was excellent and included variety of choices.
The hotel does not have iron boards at all. expectations are you iron your clothes on your bed. you tell kids or family to wake up so you can iron your clothes. unacceptable. this require re-evaluation
1.0 / 5.0
Beach front facility
Horrible experience and no value for money. There was a water cut and the facility do not have contigency plan, they brought water (after prompt) with some buckets that looked like those they use for mopping the floor. The room was stinking and the phone did not work. On trying the phone numbers on their website--the phone provide was never picked....if I needed anything--I had to walk to the reception
4.0 / 5.0
The view and the location
The place was perfect
Perguntas frequentes
Quanto custa este hotel em comparação com outros em Mombasa?
O preço médio de um alojamento em Mombasa é de 69 € por noite. Este alojamento está 25 € acima da média.
O estacionamento está incluído neste hotel?
Sim, o estacionamento está listado como uma comodidade em Muthu Nyali Beach Hotel & Spa, Nyali, Mombasa. Para mais informações, recomendamos que entre em contacto com o alojamento relativamente ao estacionamento.
Existe uma piscina em hotel?
Sim, está disponível uma piscina para utilização em Muthu Nyali Beach Hotel & Spa, Nyali, Mombasa. Aproveite a água!
Muthu Nyali Beach Hotel & Spa, Nyali, Mombasa permite animais de estimação?
Infelizmente, este hotel não é amigo dos animais. Tente procurar novamente e filtrar por "Animais permitidos"
Que comodidades estão disponíveis em Muthu Nyali Beach Hotel & Spa, Nyali, Mombasa?
Encontrámos 16 comodidades para este alojamento. Isto inclui piscina, ar-condicionado, cozinha ou kitchenette, internet/wi-fi e lareira.