Rooms were updated, great location and access to Terme.

Cleaning was not provided and towel change had to be done mostly on reception, so this could be improved.

perfect location in the city very good stuff

the apartment don't have clothing washing machines

access to alpentherme central location to bad Hofgastein.

ash tray in balcony was filled with cigarettes not cleaned. free parking was a bit difficult to get to with luggage you could park at hotel for small extra charge. room was warm unless you left all the windows and door wide open

Cleanliness, place, facilities

It was a little bit hot to sleep on the upper floor, but overall very good hotel.

at the city center , clean , helpful staff

the breakfast just until 9 am

Access to the AlpenTherme from the hotel. Able to use the Therme on checkout day until 3pm. Was able to check in early and store bags. Convenient location 5 min walk from Schlossalmbahn ski lift and bus station. Near to supermarket and bakery. Apartment comes with towels, dressing gowns, hair dryer, shampoo (no conditioner), kitchenette, tea + coffee making facilities (minus any tea or coffee). Staff were friendly and helpful.

**WARNING ** There's an added cleaning charge not advertised. Don't believe the Booking.com price - there's a hidden charge of 51 Euros added to the (non-refundable) booking. This gets added only after you've clicked to pay so when you see the confirmation tab you've got a totally different price to what was quoted! Kitchen could've had better facilities there were no complimentary sachets of tea/coffee/little milks, salt/pepper etc. It would've been nice to have Spa slippers provided along with the towels and dressing gowns - bring your own flip flops. For the price would've expected more complimentary kitchen and bathroom amenities.

Its location, very close to the ski slopes and direct access to spa facilities.

It doesn’t have 24/7 front desk receptionist.

Location, recently renovated

Comfortable and spacious unit.

Apartment was excellent with beautiful mountain views and centrally located close to bakery and supermarket. Alpentherme Pools and sauna’s are great and connected to apartments. Staff is very friendly and helpful.

Excellent location in the center of Bad Hofgastein. You have dmall kitchen thst suits for breakfast etc. There is nice bakery right accross the hotel where you can buy just baked bread. There is easy access from the hotel to Alpen Therme spa.