تعامل الموظفين و خصوصا حسن و حسين

Location was amazing

Breakfast and no amenities.

Good

Everything is good

The staff is quite helpful eventhough there is the language barrier.. They do go out of their way to help you especially Hussein. Wifi access is good once you figure the settings properly.

Quite a number of things we were not happy with : 1. Bed comfort - Mattress was rock hard and not comfortable or pleasant to sleep on 2. Bedding - Totally not happy with the way the bedding setup was done... No mattress cover fitted, and the sheet supplied was was very small - almost comes out every time once sits or sleeps on the bed. 3. No chair in the room - One cant sit anywhere expect on the bed 4. House-keeping - Rooms are not cleaned regularly nor is bedding changed frequently and the our toilet paper ran out more than once and we had go and ask for it 5. Breakfast - Monotonous breakfast that lacked variety - Stayed for 5 days and our breakfast was the same everyday 6. Breakfast menu / condiments not labeled - One cant tell which sauce is what or condiments as these are not labeled 7. Room View - Room we booked in didn't have any view other than the massive next door building wall - So its forever dark and cant tell what time of the day is nor what the weather is like (unless you go outside) 8. Constant moving of chairs / beds / furniture - Not sure if it was the guests next door to us, or above us or the next door building. Noise too unbearable and impedes on one's sleep quality. 9. TV - No channels that caters for international guests - everything on TV on local language 10. Only tea provided in rooms, no coffee, milk or wooden spoon stirrers provided

The staff are sooooo good and sooo nice especially farid hes very nice and kind

Nothing...it was soooo nice

Staff kindness and support

The room window was facing a wall 30 cm away

friendly staff and location

some of the basic rooms have limited window opening option, so please choose room carefully

The location, the traditional food with chicken, the hospitality by the general manager Mr. Qurban

You have to call the reception every time, even for toiletries. The restaurant was not providing the room service. People use the elevator after smoking cigarettes which makes you feel uncomfortable.