This house was just right for my family

Great property, spacious, well accommodating for a large family

The property manager of this rental was extremely uncommunicative and they double booked the property using a service other than VRBO. My party of 20 was left scrambling for new accomodations after the property manager canceled our reservation on the day of check-in despite booking 4+ months in advance. Sonoma Resort, where this rental is located, is nice enough for big groups, but I would advise against booking this particular rental.

Good 👍

The house is gorgeous, but bathrooms needs to be cleaned better (showers have mold spots on edges), a toilet was dirty, patio chairs needs to be updated (one broke while a guest was going to sit down. Roaches found, broken beds, broken door handles, water filtration in 1 room. Overall the house needs some TLC before get worse. For the nightly price charged these things shouldn't be like this.

The house’s floorplan had a great layout with 14 bedrooms and many en-suite bathrooms. The living room and dining room worked wonderfully for the amount of people we had on our trip to fit comfortably and be together as one large group. Unfortunately, the floorplan was the only good thing about the house, due to the poor house maintenance and horrible communication from the owner. Various doorknobs, bathroom towel-hangers, and appliances were broken. The kitchen was understocked in utensils, cups, and plates considering it was a house made for 14+ guests. The upstairs carpeting also looked in need of refreshing. The hot tub did not work, even though guests are charged $99 for use of it. We tried to contact the homeowner but got no reply. We have also now asked for a refund of this fee, but again, no reply. Romelia is terrible at communication, so do not expect to have your questions answered in a timely manner or even at all. Also, be careful about where you are parking your vehicles. Parking on the side of the road outside your house will result in your car being towed, yet parking on the other side of the road will not. This was information that was also not communicated to us by the homeowner. We will not be booking this house again and would encourage others to look for different places to stay.

Everyone on our trip was super happy for the house and worth the price

DO NOT BOOK THIS HOUSE. I’M BEGGING NOT TO, YOU WILL BE DISAPPOINTED. I booked this home since February 2022 for this Mother’s Day weekend for 20 guests and the host her name is Romelia she canceled my reservation less than 24 hours. She claims due to COVID. What’s is she serious??? I was furious 🤬😡Thank God I found another home the same day. We drove by this house later that day and saw it’s full of cars in the parking lot, so she has the nerve to cancel my reservation and booked it to someone else that’s crazy to me how could you do such a thing. I tried to reach her and she never responded regarding the situations. She has poor communication when I emailed her she takes 4 to 5 days to respond to my messages. Romelia I wish you read this review, I want to tell you karma is a b🤬tch I hope you know that.