Swimming pool, customer service, breakfast, amazing and polite staff, cleanliness Good ambiance at the roof top bar “The Muse”.

The breakfast and food was amazing, we enjoyed it very much. Having the boat available to take us into town was a great bonus.

Delicious - excellent range of Vietnamese and Western breakfast choices!

Absolutely nothing. Just what I needed in a charming environment.

Beautiful location Awesome staff Quality and lux accommodation Menu choice was amazing

N/A

This is the most stunning hotel I’ve ever stayed at! Everything about it was perfection- Thankyou Mia Saigon! Special mention to Julio and Swan, the rockstars

Boat shuttle to down town

Staff did not speak very good English. A lot got lost in communication - also they forgot to organise the transfer to airport

Really excellent service, beautiful decor, and wonderful attention to detail.

Nothing - can’t wait to return!

absolutely gorgeous, even better in real life - felt like a boutique-y four seasons. the bar on the top floor was beautiful and all of the food at the restaurant fantastic. whoever designed or built the hotel is clearly a world traveler with impeccable taste. gym was really nice too (did not take advantage of the spa)

service was great except at the pool - constantly had to walk all the way to the restaurant or around the (quite large) pool to get attention of servers who would walk around collecting glasses or refilling the water etc but don’t actually pay attention to clients trying to wave them down. It was disappointing that at a place like this after you walk to the restaurant from the other side of the pool to ask for a menu and show the server where you are sitting, you have to walk back again because no one actually comes by to take your order after 15 minutes. Then when food is served and you ask for a condiment, you have to walk back to the restaurant another 15 minutes later to remind them because they forgot (or didn’t understand because of language barrier?). Then by then the food is cold. Frequently saw 2-3 servers standing around the restaurant entrance chatting with each other and not looking around while people at the pool were trying to get their attention. Also, the grass cutting by the pool was super loud and lasted for hours (this was a Monday afternoon) stirring up lots of insects. Why isn’t this done early morning or evening when there are less people trying to enjoy the pool? If it weren’t for the pool experience being unpleasant, I would say this is the perfect place for a staycation. Because of this, I don’t think we would come back again for more than one night because it isn’t enjoyable to sit by the pool. But we still would come back for the rooms, gym and food.

luxury,clean,amazing staff and generally i love this place. The style of the suit was super good,two sinks,two toilets ,big terrace and big suit in general .I don’t have what to complain.The staff was super super kind and friendly and tried to satisfy all of our needs.The spa is super good

their minuses are the resturant and the breakfast. In the resturant the food is not good at all.The breakfast is very bad,there is nothing suitable for European,only some cocked dishes and few fruits.I am not impressed.Also hotel is far from the center.I didn’t like it the had cat in the resturant and one dog in the entrance.This was not cool.

Room, pool, restaurant and bar all of them very fine.

Nothing at all

waterfront view, breakfast and breakfast staff were v good

considering the price i paid, the least i expected was a higher floor. v disappointed for the price point to be on the 2nd flr with a blocked view

Elegant luxury

Everything and everyone were superb

Breakfast, Friendly& Kind staff

Hair dryer should be update to the latest type

Everything was simply perfect ! But absolutely outstanding were the great staff.

nothing

Sublime hotel with the perfect staff. Perfection down to the last detail and the staff is helpful with any request you may have. A perfect hotel really.

the service, the decor, the view by the river, the cleanliness

it's a little bit in a remote location far from the city center.

Breakfast was excellent. staff were very nice.

I got the worst rooms despite being promised a room with a river view. The doors in the room were not locking properly. Rooms were available on a higher floor but not given to us.

Absolutely stunning. Remarkable staff, exceptional food, amazing spa.

Everything was perfect!

everything! an absolute gem! the beauty of the location by the river, the elegance of the hotel and the kindness of the staff

the staff are so helpful. Even though the hotel is a little away from everything the boat shuttle takes you close to a lot of the main attractions of Ho Chi Minh City