Close to airport, clean. Newer facility.

I chose ***specifically*** for the airport shuttle. I was arriving at 10 pm and had to depart at 5:20 for a morning flight. I did not want the hassle of more time spent on rental car return for such a short night, so I chose a hotel location close to the airport and with a shuttle, and returned the car to the airport before I checked in. The hotel was apparently understaffed on my arrival night and I had to call back three times, each with being asked to hold. I gave them 5 minutes, and called back until on the third call got a person who could dispatch the shuttle. So about 20 minutes to get a person on the line without being asked to hold. The hotel is 5 minutes from the airport and several of the taxis lined up that night refused my business. I realize its a courtesy shuttle, however sometimes a guest chooses your property because of that and while the staff was excellent, this was an unfortunate situation.

Le couchage la literie

Le petit déjeuner

Exceptionally clean hotel, spacious room, friendly staff, comfortable beds, great location.

No complaints!

Everything about this hotel was a positive experience: 1) location is super convenient, as it is 5 minutes from the airport and 10 minutes from downtown San Diego. They provide a free shuttle (available upon request at anytime!). 2) the staff was courteous and prompt to accomodate any requests. 3) included breakfast was good and menu varied from day to day. 4) hotel is close to Liberty station which is a neighborhood with a variety of restaurants, cafes and markets. 5 stars!

Nothing I can think about.

Nice facilities, great location across the street from a park on the water. Room was comfortable.

The shuttle needs to run before 5am. There is a taxi, and technically you can walk. But staying there for an early flight isn't ideal when the shuttles aren't operating...

Great walking area. Close to water, Liberty Station. restaurants, etc.

Nothing

i left before breakfast for an early flight.

I really didn't like the hidden fees and charges. Like parking. I am not accustomed to paying for parking when there is a spacious parking lot at a Hampton Inn or similar. Usually parking is included. But there were also enough unexplained fees that it cost me 25-30% more than I expected after reserving the room at Booking.com.

Met my standards as always

Staff was friendly and helpful. Standard breakfast included kept stocked with all menu items.

Close to airport, but cab ride to get anywhere (waterfront, Old Town).

I especially appreciated the ease of transportation to the airport. The bed was comfortable. The room was quiet.

Better selection of fruit at breakfast.

Didn't have the breakfast. It didn't look appetizing or interesting. We were looking for healthier food so went elsewhere

a bit pricey for value

The property was nice and breakfast had a good variety.

The cleanliness of the room

Everything is good

2 minutes from the airport. Clean, new and comfortable.

Great location

Missing kids activities

Conveniently located to the airport and walking trails.,

Very friendly Staff. Nice gym

nice clean and shiny hotel

Nothing

Clean pleasant

Not previously informed early shuttle not available and added cost of taxi. Extremely loud group at pool though they were shut down around 9pm we had a 415am wake up

Close the my events and local places

La cercanía al aeropuerto

Estuvo bien

The hotel was surprising! The first thing my husband said was: the bathroom is beautiful. In fact, everything was surprisingly beautiful. The King bed was GIGANTIC and super comfy. We only stayed there for one night, but it was one of the best nights we had in a 20 days trip.

To be honest, we were so surprised by the quality of the place, food, staff service and we can't even think of any bad points about it.

Great room. Quiet. Breakfast was very good.

Only two towels were in room, had to ask for more.

Property always nice

Shuttle driver arrived late and we had to flag down can . We stayed here for free shuttle and close location to airport . Cost extra because the driver was late to work

Beautiful, contemporary vibe, the amenities and much more.

N/A

I thought that the size of the room was great. then I found out they gave us the handicap accessible room because we noticed the plastic shower bench and how big the bathroom was. I lied that the room was close to the elevators. The location being close to the airport because we had an early morning flight.

I didn't like the fact that we had to pay for parking. During the middle of ur stay our AC broke and the maintenance spent almost two hours fixing our AC while we were in the room. Ir didn't help that we just came back from spending six hours at my grandma's funeral to come back to a broken AC unit. The inconvenience of it just irritated me. Some of the breakfast items took quite a while to refill. Otherwise the items to choose from were about average. I'd expect a whole lot more for $250/night. I mean we charge that for some of our hotel rooms in Hawaii.

Confortable bed and very nice bathroom.

No microwave in room. Bought a frozen dinner item out of the front desk commisory, went up to my room to find out no microwave. Had to come back down to front desk to microwave my food!

The room provided a lot of space compared to other hotels near by. Beds were so comfortable and the room was super clean. Staff was super attentive to my family’s needs. Breakfast was a plus and delicious.

No complaints.

Staff was amazing and went out of their way to accommodate us.

Nothing that we didn’t like.

Location

Paid parking

Great breakfast! Staff are pleasant with welcoming smiles. This makes it a very good impression.

The bedroom door is TOO HEAVY for seniors to push open. Cannot plug the coffee pot in the room into the outlet.