Five star hotel only by name. Facility is very poor

Staff was courteous and very friendly. Service was quick (except for hot water in bathroom). Price was cheap. All in all a good 2-3 star hotel where you won't expect a lot. Room was small but neatly kept. Value for money.

Hotel claims a lot but delivered at the minimum working standard. Pool was not operational, 24/7 problem with hot water availability, restaurant was hardly above average and location was also not helping in increasing the likability. All in all 2-3 star hotel stay. If only they would accept the reality and advertise accordingly.... Guests would come with better aligned expectation.