Taj in general wonderful hotels to stay in, I ve never get disappointed on staying at taj hotels, incredibly welcoming pure Indian hospitality and staff are always there to help you about anybody you need with a big smile on their face 7/24. Whenever and wherever I am in Taj I feel very welcomed and extremely safe. Unlike other 5 stars hotels staff are not overly acting to get good tip. Also I had 2 diners at the restaurant in hotel called oudhyana, amazing! Still remember their amazing food , big big thank 🙏🏼 also I think Lucknow is very underestimated city however there are a lot to visit with a deep historical background ! I ll definitely go back to this city and again stay at Taj Mahal 🤍

Everything was good 🤍

It was not UPTO mark

More options could have been there

It is a beautiful property and the rooms are quite spacious and well decorated.

I expected to have very nice Lucknowi food at the restaurants. But the food was very disappointing. It was not at all flavorful. The staff are very courteous but I ordered ghost biryani and I got chicken biryani. Staff could not provide recommendations on what to order. We ordered extra towel but our towels were taken away instead and no replacement provided. Since one is paying a lot of money you have high expectations on service and quality of food.

Pleasant indoors and pool area. Nice breakfast, served by well mannered staff. In-room dining was also great, served timely and good value for money.

Swimming pool could be bit more clean but overall very nice place to relax. River front is not as exciting as it appears in pictures, mainly due to smelly river (no fault of the hotel ;).

In city center and nice location. Hotel is neat and clean. Staff is friendly and helping. All of them were ( staff) superb including Guards , reception everyone.

It’s just perfect

Right from the hotel GM Mr Ranjit Singh & all the hotel staff was extremely cooperative and the service was impeccable. Great Awadhi food perhaps the best " Tunde ke Kabab" in the city.

very comfortable bed and bedding

food preparation , is not good . "Oudhyana rest" in particular. Chicken Korma, did not taste like korma.

Mainly the staff were friendly curteous and helpful The food offer was poor especially the breakfast Concierge srvice was more confusing than helpful The room although neat and tidy was somewhat tired looking overall the hotel did not meet my exoectation of a Taj Hotel

see above