Shower

Bed was too small for double . My legs was sticking out of bed because the bed was small

Friendly, helpful staff. we arrived two hours early and they welcomed us to wait in the lounge/bar/snug which was decorated beautifully. Victorian with a modern twist. We were offered complimentary tea and coffee. They went out of there way to prepare our room early. Room spectacular and to a high standard. Quality bedding and towels. Breakfast spot on served on red hot plates served with obliging staff to make your stay feel really special. Will most definitely be staying again and for longer.

Posh hotel in a pub, looks luxurious.

We were placed in a room in front of A38, it would have been bearable, however our room was directly under kitchen with all the freezers and fridges constantly humming. The sound was so bad it felt like a big sterio left in our room, even our floor and bes shaked. We also got headaches due to sound vibrations. When we complained, staff got really mad at us, one of the guys told to put the telly on so it would absorb the noise. We asked for a refund, got denied, so vacated the premises at 1am as it was impossible to sleep.

The rooms were very well appointed

family run

the rooms were lovely & the people were very friendly and fun. we loved our stay here

the bacon on the breakfast in the morning wasn’t cooked well

Lovely victorian building! Was very clean and everything worked well in the room. Breakfast catered to all with a lot of options and for vegetarians which we really appreciated. Staff were so amazing all of them!✨

Excellent bedrooms and perfect host in Paul.

Paul made me feel welcome from the minute we met. Nothing was too much trouble. Just wish I'd stayed another night 😉

I stay at this hotel every time I am working in this part of the country. nothing is too much trouble and they always go above and beyond to make time away from home comfortable.

nothing

Wasn't expecting much but definitely a hidden gem with great friendly staff

nothing

gorgeous decor - friendly staff.

we had hoped to have afternoon tea and were told it was served through till 6 but when we asked at 5 we were told not possible as no staff in kitchen at that time.

pleasant if small room, good towels and bathroom toiletries. plenty of tea and coffee in the room. good choice for breakfast

no room to get round the bed unless very slim! location was poor, although convenient for the Alexander stadium it is next to a noisy flyover and traffic noise was a pain.

Breakfast was very good. Excellent and attentive staff.

N/A

Nice decor

It’s a pub with very nice rooms but there was no draft beer available at lunchtime as “the coolers were off “. No salad at lunchtime either. The room was very nicely decorated but quite small . Breakfast was nice but no menu available and when I asked what was available I was told it was Full English. Tea was served in a hot water urn . Hotel looks like a nice boutique hotel but the food and service is more like a cheap B&B. It’s in a poor position in the middle of an industrial estate. It could be really lovely but it needs a bit more classy service

We had a great time and the place is very nice, clean and welcoming. The owner Paul and Michelle are very nice people and you get even more then you would expect. I hope we get the chance to comeback at some point! Big thanks to the owner! 😊😊😊

It is a very nice place and the staff is open minded. It's a beautiful place with great design and history. Thanks

Nothing

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We were given the wrong room..the wrong room we went into was disgusting....we weren't even offer another room...ridiculous....

Really lovely place to stay, 'home from home' beautiful comfortable room, with amazing historical decor. Paul and Michelle the owners were welcoming, accommodating and friendly.