Great breakfast. Location suited my needs but maybe remote for some.

No signage to rooms, strange layout. Had to walk through wedding area to get to room. Rooms tired in places, shower screen loose, extract fan on bathroom almost blocked with fluff.

Lovely room and very comfortable bed, good shower and excellent breakfast. Staff very friendly and helpful.

The Lillys in the bar, only because they upset my asthma so I ran through the bar to go for breakfast.

parking fantastic evening food

rooms are a bit outdated and without temperature control felt stuffy opened windows to ventilate but couldn’t leave open at night

excellent staff informed us in advance the restaurant would not be open, dealt with fault in the room at once. Quiet.

no evening restaurant facilities during our stay

Great location, amazing views, very nice and friendly staff, food in restaurant and breakfast above expectation 😁 will definitely return

N/a

Breakfast was lovely. Everything that we could need was in the room! Hairdryer, ironing board even slippers! :)

There were no negatives.

nice big room

very noisy in corridors but it was New Year’s Eve

Joanne the receptionist was extremely helpful The room was lovely and clean very well maintained Perfect location

There was nothing to dislike

Bit of a shambles. I’d booked an afternoon tea via the website - there was apparently a mix up as the app isn’t theirs and it hadn’t gone through. Ok but it was handled by a long argument about what I had or hadn’t done and was very frustrating When I arrived, I was before check in. That’s fine, but reception just said I was early, made no attempt to check with housekeeping or see if there was a room ready, it was just no. I’d driven 350 miles I had to ask to be told where the ladies was. Meal booking didn’t go right once. Mix up on last morning, due to the Queen’s funeral, they put a note under the door the night before but didn’t actually tell guests that they’d changed the times for breakfast so again I was early. Will not stay again.

Rooms are comfy, but think 80s motel - dark, dark reds and browns and no light

Our room was very spacious and clean, breakfast was excellent as was the service in the dining room.

Everything about the hotel was very good.

Excellent room with extremely comfortable bed. Evening meal was very good Staff friendly and very helpful

Didn’t like walking through room set out for wedding. This felt intrusive. Having no lift is a serious disadvantage and would put us off visiting again. We did not know about the lift situation when we booked

Breakfast was excellent

Restaurant prices were a bit expensive

Drove 4.5 hours to get to the hotel, they cancelled my stay 45 mins before id arrived said my card was declined as they tried to take the money for the room ( but was pay on arrival and i hadnt arrived) they said they tried to phone me but hadnt. I was receiving calls all day. A lady who worked there was nice enough to escort us to another hotel ( that was far cheaper if id had booked as far in advance as i had this hotel) but it worked out similar price but had to get cabs to the venue of the wedding and back and it was alot further away.

Breakfast Being able to park outside our room and also in inner corridor to get to the restaurant

If you did not like burgers or pizza, the choice for dinner was more limited

The Executive double room was clean and in good order. The bed comfortable. Plenty of hot water etc. Staff very friendly. We had dinner in the restaurant and the food was excellent.

We were surprised that our room (3) had actually a parking space immediately in front of the room's external sliding glass door; very motel not hotel like. No photos nor description suggested this. We were given a key for the sliding door and a key for the interior door. Having unloaded our luggage from car to room, via the external sliding door, we exited into the main hotel straight into the wedding hall! The 'atrium' outside our room (and several others) goes straight into where a wedding had just been held. Fortunately the ceremony had finished. Apparently the area is permanently set up this way with white curtains that cover the bedroom doors for the wedding ceremony itself. None of this was 'offensive' nor seriously affected our stay but we just found it very odd.

food of a reasonable quality

high price of room, dour decor of bedroom, and eg poor quality of bathroom towels.

staff very friendly, bed huge and very comfortable.

room quite dated

Fantastic location

Menu not much to choose from