Situation

Spa closed. No discount I was lucky to have no dinner as there for wedding but some had to pay for dinner when at Tythe barn wedding with full catering

location and ambience

very poor Yorkshire Breakfast for a 5 star hotel.

Location

Its tired,run down,dark.Needs a refresh. It could be a wonderful place, it smelt of dogs. The room was small,the bathroom was tiny. The curtain runner was hanging off,latches on the windows ready to fall off,shower tap loose and banging of pipes most of the night keeping us awake. Such a wonderful location.

location is outstanding

it requires booking most events like breakfast and dinner when a schedule isn't great for a break

Great location

Shabby.Room had remainders of snacks on floor.Several staff had zero personality.

spacious, comfortable, clean and staff were professional, helpful and kind.

food was of high quality, tasty and beautifully presented. Some sauces were too sweet and bread served was treacle soda bred which did not go with savoury meals or starter.

friendly and professional staff, great quality food and drinks, excellent spa facilities

beautiful, traditional style property in a lovely location. the staff were very friendly and polite, a credit to the establishment. breakfast was perfect and we liked the welcome basket!

We came for a relaxing day/spa/night. the Spa - the jacuzzi was out of use which we really wanted to go and have some cocktails…. the pool, as the other option was far too cold even for me as was the relaxing bar room. we both got treatments, they were fine except my Fiancé only got a massage on one side, they were talking a lot and probably forgot, nothing major as these things happen but above average cost I expect higher standards. changing rooms also too cold - couldn’t stay in spa and left disappointed and not to return. lunch and dinner had the exact same menu which was a little disappointing for us. staff lovely but the 3 times we went to the cocktail lounge, 3 times we had to go to reception and ask if there were staff for the bar. bedding was a cheap bottomless duvet which I expect in premier inn so the duvet is basically exposed to all guests using that room and there was no separate sheet which I would have expected in a good hotel. I actually did feed this back over their own email expecting a response but received nothing which again, a little disappointed as we would have considered this with our dog at some point. it’s a collection of smaller things I appreciate but when you’re paying a real premium to stay somewhere, you expect excellence.

lovely mix of traditional and contemporary

NA

dinner was fabulous

breakfast was terrible. we had to send it back

beautiful area, good parking, unfortunately my food expectations were too high.

Absolutely marvellous. Have been visiting hotel for some 15 years usually with my dog of the time and including holding my daughter's Wedding reception there. Just love it, the setting, the ambience everything

All

Decor