Great sized room in a lovely building. Nice garden and space.

Cooked Breakfast took a long to arrive and friends had to eat theirs before ours arrived. Leak from room above onto bed, which given stain on ceiling had been happening previously.

Ambience

Garden requires attention

Room was lovely and comfortable with modern bathroom and fresh bed linens. Staff were very friendly and helpful. Plenty of parking.

Sorry but there are more negatives than positives. We decided to eat in due to late arrival. Food was below average and limited choice. We were refunded a main and our desserts due to poor quality. Breakfast (for which we paid £15 each) was worse. Staff were very obliging but the food and drink quality was bad. Certainly not value for money. The bathroom sink in my room had not been cleaned and my daughter’s bedroom door would not latch properly so was unlocked all night. Very short staffed. Lovely receptionist had to also be bartender, waitress and all while training a new staff member

Staff really friendly and helpful- went out of their way to help us

There was an unpleasant smell in our ensuite bathroom- possibly drainage. Staff receptionist tried to resolve immediately but it was there again overnight

Bathroom looked recently well fitted - but when showering the drain didn't run away quick enough and overflowed, flooding bathroom

Tiny room, difficult to even walk past the bed, and too cramped to use the desk. Restaraunt & bar closed both evenings I was there. At breakfast had to wait for urn to heat up before I could even get a cup of tea. About a mile out of town, which restricted places to eat, as their restaurant was closed.

Great location, good looking hotel & good value. Shower was hot and pressure immense.

Bathroom a tad dated and not been cleaned properly as dirty tissues in the bin etc. Walls paper thin could hear the guy snoring next door was like a walrus vibrating into my room.

Location was ideal for me. Breakfast and the young man who was serving was good.

Reception / ist - all lot is to be desired when walking in. Standing in the reception for 5 mins before I saw someone. Then they said they did not have the room I had pre booked, tried to charge me extra. Lots of excuses, no professionalism at all and effectively it feels as though you are bother to them. Restaurant was not open, bar was empty and no staff. The bathroom has very old water stains and dirt marks all up the walls. It feels quite unclean and uncared for. I would not go again.

location close to worcester

rooms extremely small, facilities nil, double bed too small, very noisy all night, people standing below our window talking loudly until after midnight, stomping on stairs, no sound proofiing, very uncomfortable