Very clean, great location, fantastic staff

I don’t think there was anything I didn’t like, it was superb.

Hotel originally built in the 16th century. I thought the room charming with oak beams etc. Appropriately furnished, reasonable space for a single room. Parts of the hotel are more recent.

The plumbing was "difficult". The water pressure on the second floor was poor but then good plumbing in a 16th century building must be challenging.

My room was very comfortable and the food in the evening and at breakfast was excellent. The hotel was conveniently located close to the river and the town's shops and other facilities.

The bathroom was very clean but could do with some refurbishment. There was a bath but no shower and the drainage was a little noisy. It was quite difficult manoeuvering into and out of the car park.

Central location Pay on arrival

Limited parking area Confusion on pricing

The location was good and it had parking

It was a bit tired in places but it’s work in progress

lovely old hotel with comfortable seating in cosy sitting rooms - period decor and furnishings. my room was very spacious clean and welcoming. hotel is in centre of the village . what made this stay so memorable was the staff. the young woman on reception was helpful professional and efficient. another member of staff - whose name I did not obtain- when she saw my walking disability immediately offered a ground floor room when she realised my original room booking was for the upper floor. she went out of her way to escort me to this room and show me the facilities and urged me to tell her if I should need anything. she was extremely kind and thoughtful- such a delightful change from the indifference usually meted out by some hotel staff I have encountered. the following morning I met another member of staff who was just as kind and thoughtful,attending to my request for a cup of tea as I did not want to have breakfast- bringing it to me as I sat in the comfortable sitting room. Thank you White Lion- your staff are a credit to you.

The location

The nasty small room dirty carpet toilet that did not work....I could go on

Freindly staff and food was lovely

Nothing

great location and good size room

was told it’s being done up! it is a bit tired and needs a good Reno and boiler was a bit noisy

quaint quiet and lovely staff!

nothing

staff were outstanding and couldn’t be more helpful. Meals were excellent too

The property is in the middle of being renovated. facilities in the public areas were smart. however the bedrooms hadn’t been started during our stay, these being next on the list. if the effort shown in the public area is anything to go by, then they will look lush

Staff first class

Nothing

Sausages tasted funny,didnt know if it was me being too selective or that they were off.

Rooms a little tired,however were clean and warm

Very friendly staff, lively bar, nice old building in central location, convenient car parking.

Cold (heating switched off at midnight while it was -2 outside), annoying fan noise which continued through the night. Decor was, being polite, tired and in need of a refurb, front desk closed after 11 (with all ground floor lights off) and still closed when I left at 8, so couldn’t speak to anyone about it.

Hotel undergoing refurbishment. However, the room was very good and the staff friendly, helpful and accomodating. Mike and Michelle were excellent hosts.

Nothing

Nice quiet room with good Breakfast

Breakfast was good in comfortable surrounding Staff were pleasant and friendly apologised for refurbishment. Am sure it will be good when all done under the new owners Comfortable and clean bedroom through rather cramped

Difficult because the Hotel was being refurbished and we didn't know beforehand

old charm squeaky floors

no shower

Very friendly staff, fantastic food, great service and very lovely old building. Very well located in Upton and good parking.