Excellent communative staff, large comfy rooms car park , value for money

Not happy about extra charge for car park

The staff was really helpful in trying to make my life easier: they arranged a business room for me instead of the small room I booked, due to the lack of hot water in the wing I supposed to live in for a week. That was great.

First shock: I have to pay for the parking! Are you kidding me? I have ever never in my travels need to pay for a parking at a hotel with its own parking lot. Yes, I had to pay in Istanbul, but there is a parking and traffic nightmare and the location haven't had a parking lot. Second: Wifi. So poor, so unstable, I had to connect each 30-45 minutes. I used my mobile data to tether wifi signal to my laptop to be able to attend to business meetings. A nightmare! They have this old gateway style of allowing the traffic, instead of having a direct access. My iPhone refused to connect, due to the poor signal and security. Third: the initial room: small, very small, with the bed almost touching the radiator - difficult to stabilise the temperature. Fourth: The bathroom - and I think I made a disservice to the word "bathroom", the restroom, toilet room, whatever, has this walk in shower area, with no curtain - basically there's a shower between the toilet and the sink and you splash everything around, then you have to clean and dry the toilet to use it. Fifth: the front door: in plain Covid situation, they have this manual door - you have to grab the handle to open it. How difficult is to install an automatic door to avoid touching common areas? Sixth: The hotel: it is long time outdated. I have been there 3-4 years ago, not by my choice (business decision), but we moved out of there in a week or so due to the lack of good WiFi and stayed for another 3 months somewhere else. And today, the hotel seems to have the very same carpets, the very same smell, the very same look and feel of a retirement house.

Good service Everything was first class Will visit again

Reception very helpful Room service very good Not being since 2019 Covid safe 10 out of 10

Clean room, comfy bed

Had to pay for wifi

The bed was comfortable and the tv of a nice good size with good resolution. Internet was working fine. A small selection of tea and coffee available. Limited but green view outside window making it quiet for a night's rest. Room overall in good standing. Satisfied for the price paid.

the bath tub shower gel dispenser was actually broken and cover just put on top - as soon as I touched it it fell off. No napkins available in the metal napkins box left in the bathroom (either fill it up or take it away...) Parking actually costs extra 5 pounds per night (this is stated in advance).

The bar

The shower

I liked how spacious the room was & the cleanliness of the hotel.

The £5 parking charge

The best is this hotel keep its own style. It's very suitable for the aged to rest and a mid station of a travel.