Location and parking were great. Very friendly, clean, had everything we needed. Breakfast was lovely.

Mattress was a bit hard for us.

Great central location, civilised family-oriented pub, amazing breakfast.

None.

Can't fault the food, the service and the room. As before the food was excellent and the staff were very friendly. The room was clean and comfortable.

The mattress could do with turning, as it felt like you were going to fall out, as most people sit on the edge of the bed so it seemed to sag a bit. The quilt needed replacing, as there was a small hole. The hot tap in the bathroom needs looking at, as it trickles out if you turn it on a little to wash your hands, but if your turn it on more, splashes over the front and after a minute it slows down so much, it trickles around the tap and dribbles over the side.

location, staff, food, relaxing atmosphere. Ease of parking just few metres away that is greatly reduced for guests of the hotel.

I was kept awake by the river opposite, the wear being quite noisy, so if I stayed again I would wear ear plugs. I’d like to stay again as everything else was great.

The Millers Arms is absolutely lovely! The room was lovely and comfortable and is located next to the river, which you can see from the window. The building is an old mill, hence the name, so it is very quaint and cosy. The staff were absolutely lovely. Very friendly and welcoming and always interested in your day, how things are going, are you comfortable and satisfied etc.

Our stay had ended, and we had to leave :(

Neat and cozy room, nice touches, friendly and helpful staff, beautiful and practical location, tasty breakfast with good variety of choices

All good

friendly atmosphere

all good

Everything staff was lovely

N/a

Good location. Very good evening meal in the restaurant. Big fluffy towels. The young woman in the bar when we arrived worked hard to keep everything going and to try to sort out problems for us.

We booked a "spacious double room" and expected a buffet breakfast as per website. Instead we were given a tiny twin room; there was no manager available to address this until the next day! However the young woman who checked us in was able to put us in a larger twin room. The breakfast was a major disappointment - table service only and not enough staff for this to work smoothly - you couldn't even get a top up of coffee easily. The only uncooked breakfast option on d1 was unavailable, and the sausage in my second choice wasn't fully cooked through (to be fair this was replaced when I complained. The ensuite bathroom stank of damp/drains - we were told this was only to be expected in an old building in the rain (!). The building all seemed a bit rundown with holey stair carpet, rattling bedroom windows that didn't shut properly etc. To top it all off, the final bill was incorrect - we had been charged double for the parking.

Everything. slightly quirky. slightly historical, clean and welcoming

nothing

Excellent customer service host very engaging and informative,Information was always available. Spent tiume to talk and engage with the guests

Nothing excellent sevice and tremendous balue for money - Fit for purp;ose in every regard

location food and service

bed was a bit hard and so were the pillows.

Booked an evening meal for 9, at the same time as booking the hotel, only to be told on arrival that the restaurant stops serving at 8:30. Luckily we arrived just on time

Everything

Very clean, helpful cheerful staff - pretty good view too! Bath an added luxury.

No cereals, fruit or yogurt for breakfast.

Breakfast was superb with lots of choice and good quality;staff unfailingly kind, helpful; I have rarely stayed in a hotel and so no idea what is 'value for money' and appreciated the luxury of it for me; being so central to the city was lovely - beautiful walk along the river, easy to get to the cathedral for evensong; it was a real treat.

Location (two min walk into town), parking across the road, food, facilities & a great team lead by Paul.

N/Applic. Everything was great.

the staff were very pleasant and the food we had was lovely lovely.

there wasn’t anything not to like

everything was average

early closing of bar

Lovely staff and location

Bathroom basin plug missing, wardrobe knob fell off which made it hard to open the wardrobe door. Did report to staff.

the character the owner’s warm welcome and honesty the breakfast and wonderful service

nothing

Great location near the town, large car park next door the hotel offer a great deal for the parking for 24hours. Lovely rooms clean and value for money. Breakfast is fantastic we had full English.

Breakfast was excellent although sadly missing black pudding. Plenty of hot water for bath.

Unfortunately "Parsons" was over the main entrance and I was woken at 8am by the dray lorry collecting many metal barrels.