Location was great

Second time I go there and they don't honor the 15% discount I was entitled to on f&b. Rooms are old despite their claims that they were newly renovated, our room wasn't new for sure.

ممتاز ويستحق العوده

طريقة جلسات اللوبي

Well, we enjoyed the breakfast. We were assisted by Mr. Arman nicely.

The worst check-in & unwelcoming front desk officer... We booked 3 rooms with family & friends. Normally, we would request if possible to get rooms next to each other or atleast to be on the same floor & requested for twin beds as we are with kids. He said, WE ARE ASKING TOO MUCH. Finally we got rooms 812, 712 & (803-was nicely assisted by another lady officer, where they checked-in earlier than us) - pretty close. The officer is wearing eyeglasses WITHOUT a nameplate. He should not be in that place as he doesn't know how to make the guests feel welcome. He started our stay with very bad vibes, so how would you appreciate the rest of your stay, He ruined it!!! Note: it was just one of the "attitudes" thrown on us by this officer. Mr. Shahid also was not good & gave us the same bad impression when we are trying to get our Yas Beach passes. As I had enough with the first guy, i told him, I am going to give a very good review about this... Then, he started being nice & apologized; why, because he heard about the review???

Good location

N/a

good spread of breakfast with nice Indian mix. Spacious room. But we had taken an extra bed in the room. That could have been a bit more sturdier.

Too crowded but then i guess it was Year End time so was expected.

very nice

nothing

The view and the balcony

Upon arrival, we eagerly opted to upgrade our room to the Deluxe suite, enticed by promises of sweeping views over the Yas golf course and lagoon. Excitement brimmed as we settled in, but our enthusiasm was soon dampened by a disappointing discovery. A flick of the shower mixer revealed it was stubbornly stuck on scalding temperatures, rendering our ablutions an unexpected challenge. Despite our repeated calls to the front desk, our pleas for assistance went unanswered, forcing us to abandon our pre-dinner preparations and seek refuge elsewhere. The following morning, hopeful for a swift resolution, we ventured out after breakfast, only to return to find the issue unresolved. While the eventual repair of the shower mixer brought a sigh of relief, another inconvenience soon surfaced. My wife, in her pursuit of grooming perfection, found herself thwarted by the lack of accessible power outlets near any mirrors—a necessity for any hairdrying endeavor. Our attempts to rectify this oversight were met with a disappointing response citing safety regulations, a fact we were well acquainted with from our travels. However, the irony of plentiful sockets scattered around the room, coupled with the solitary full-length mirror inconveniently located in the corridor, was not lost on us. Despite our persistence, it was only after repeated requests that we were begrudgingly provided with a modest extension cord by housekeeping, a token gesture that came at the cost of precious time and a missed lunch reservation. In the end, while the Deluxe suite offered stunning vistas, it was marred by a series of inconveniences and a lackluster response to our concerns, leaving us with a bittersweet impression of an otherwise promising stay.

Lovely pool. Wonderful staff and a nice big room with a comfy bed. We had a wonderful view too so overall we had a great stay.

Out toilet got stuck on flush mode. We had to have it fixed twice by staff. That was annoying. The hotel was very full and felt slightly understaffed at breakfast in particular.