A magnificent historical building, which felt like stepping back in time.

The interior , large room , comfy beds and great staff

Nothing to dislike

Very welcoming and helpful

Hairdryer useless

Great staff and amenities.

The chair in 434 is kind of disgusting

Fabulous as always, stayed here six times now and I've never been disappointed!!

An amazing building, centrally located, with incredible decor that maintains the original features, all within walking distance of Manchester Piccadilly station and major attractions.

Absolutely no complaints!

Beautiful building, the staff were all so accommodating and the food/drinks were delicious. Would definitely visit again

Nothing to add

Great location. Excellent service. Wonderful lobby.

Huge luxurious rooms. Grand architecture. Interesting historical touches everywhere you look. Great breakfast. Good gym.

The place is an absolute maze.

The building is really impressive

The fact that the bar is open to the public and gets extremely busy on a weekend, it wasn’t the luxury hotel bar experience I was hoping for, having to queue 15 mins for a drink. The rooms weren’t great, a bit tired looking, uncomfortable beds, paid for a premium room but definitely wasn’t worth the money. Most of the staff had very poor and unprofessional appearances

Relaxed, stylish and impressive building. Everything that's great about Manchester. Great style, history, friendly people cool vibe too.

Very very small thing we had stunning meal but the pastry on the apple strudel was not right it was hard to cut. That is so picky as everything else stunning

We booked the premium rooms which were comfortable with a good size and comfortable bed. The breakfast was also very good.

1)Check-in was slow and confusing. At check-out we were promised a email receipt but that did not arrive and we had the chase the hotel for it 2)WIFI did not work, you had to sign up to their rewards programme but the app did not work, not a great experience 3) My room had a connecting door so the noise level from the next door room was terrible. I was like the people next door were in my room. So a big minus for sound proofing 4)Beware this hotel is many buildings meshed into one. It makes for a very interesting hotel but there are stairs involved to and from lifts

Totally gorgeous property - the lobby, hallways and bar were a feast for the eyes! Staff were outstanding. Location was good for me this trip: 15 min walk to the university and right across from Manchester Oxford station. Happy hour/ free wine at 5-6 pm was a lovely touch! I also saw some celebrities while I was there!

Restaurant (refuge) menu limited/small plates - not ideal for a single business traveller and the bar stops serving food at 5. It would have been fine if there were other options nearby but there really wasn’t. Loads of coffee shops and a sainsburys. A take out burger place across the street Also i found it really loud in the bar most of the time which is great fun if that’s what you’re after but after a long day I was looking for a quiet pint and some casual food. Temperature control in the room could have been better but there was a window that opened so that helped

From the minute we walked into the hotel, we were greeted by Adam, who made us feel really welcome. We then checked in and they booked us a table for our evening meal, then Adam took us to our room. Everyone was so helpful and friendly, nothing too much trouble. We took the dog, and everyone was so kind and made us feel they were pleased she was there. Nobody made us feel awkward, or that she wasn't wanted there. Our room was really spacious and spotlessly clean. The bed was so comfortable, with a selection of pillows to cater for most peoples choice. The decor was absolutely beautiful and made the most of the amazing original features of the building. We went down for our evening meal and the food was absolutely amazing. All the staff were welcoming and friendly, and again nothing too much trouble. The quality of the food was superb. They even brought a bowl of water for the dog to drink while she lay under our table waiting for us to finish our food. Other guests commented saying they didn't realise pets were welcome and how lovely the staff were to her. They said they would bring their dogs next time. We stayed for 2 nights, but wished we had booked for longer. It was a fantastic experience and we will be back again soon. Thanks again to all the lovely staff for making our stay so great.

There wasn't a thing we didn't like.

Good standard , position, big room

Staff in refuge had attitude problems

The Kimpton chain provides the best customer service we have experienced in a hotel

The hotel has, in our opinion, yet to sort out its bar facilities. The main bar is very noisy. There should be a more intimate location with subtle background music

Great location

Had to request to be moved as no shower in the room. The breakfast was cold even the coffee was served lukewarm very disappointing.

Stunning building and excellent location

Nothing

The rooms were spacious and very clean. The bed was comfortable. Hotel is easily located - 10 min walk from Piccadilly station and is central and can walk to everything

Nothing

Rooms were huge, beautiful building, the bar and restaurant areas were incredible.

Would have liked a few drinks in the mini bar :)

Cama confortável

Quartos muito distantes , banheiro muito antigo

It is a stunning property in general, the architecture is breathtaking

The room was beautiful but it was noisy, make sure to take ear plugs, our room was next to some tracks that was fairly loud

Breakfast was exceptional, it’s the best cooked breakfast. I think I’ve ever had, perfectly cooked, good quality food, fantastic hashbrowns, crisp and delicious. Lovely fruit salad and fantastic muesli and granola.

There was nothing I didn’t like

Staff were excellent. Room was large and bed was super comfortable. Whole hotel was decorated to a high standard.

Needed to be able to lower air con below 21 degrees.

The cool ambiance in an iconic building

Everything was excellent

The aesthetics

Keycard not working a few times

Friendly staff. Lovely bar/ public areas and really enjoyed the complimentary early evening drink.

Ive stayed here several times and this is the first occasion i felt the room looked a little 'tired' . There was a very slight 'drain' odour in the room and bathroom door was catching on the floor (room 187) . However only there for one night so didn't mention.....hopefully a one off. (I also think as this is a premium room might be time to change the mattresses)

A real wow factor inside. Really big high ceilings even in the bedroom.

There was nothing we didn’t like.

Fabulous building in a very convenient location within the centre of Manchester. The staff are brilliant. Kimpton really have bailed good customer service

The music in the bar area is much too loud and intrusive.

Es un hotel muy bonito y confortable, las camas y almohadas muy cómodas, el desayuno excelente y la ubicación insuperable justo al frente de la estación de tren Manchester Oxford Road

Beautiful building full of character

Easy to get lost! But plenty of signage